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Barkha Goyal

@barkhagoyal

Product Compliance Associate at Amazon Development Centre who reviewed product listings and contributed to more accurate, efficient compliance reviews.

India

Message

At Amazon Development Centre, I reviewed product listings against marketplace policies, identified and escalated non-compliant listings, and investigated flagged listings to determine appropriate actions.

I partnered with cross-functional teams to clarify policy edge cases and contributed to process improvements that increased review accuracy and efficiency. I also maintained review records to support audit readiness and policy reporting.

Earlier at Amazon Development Centre, I supported customers by phone and chat on device and digital products. I hold a Google Data Analytics Professional Certificate and an M.Sc. in Applied Psychology.

Experience

Work history, roles, and key accomplishments

Product Compliance Associate

Amazon Development Centre

Sep 2023 - Sep 2025 (2 years)

Reviewed high volumes of product listings for compliance with marketplace policies, safeguarding a trustworthy shopping experience. Identified and escalated non-compliant listings, investigated flagged listings, and contributed to process improvement initiatives.

Product Compliance Policy Enforcement Risk Identification Critical Thinking Data Analysis SQL Microsoft Office Cross Functional Communication

Customer Support Associate

Amazon Development Centre

Sep 2021 - May 2023 (1 year 8 months)

Delivered phone and chat customer support, resolving inquiries on device and digital products for domestic and international customers. Maintained high customer satisfaction through clear communication and adaptive problem-solving.

Customer Support Communication Skills Problem Solving Adaptability