Bardh Lepaja
@bardhlepaja
I secure enterprise endpoints through vulnerability remediation, automation, and cloud security.
What I'm looking for
At Concentrix, I manage vulnerability remediation for 60,000 workstations across 25 countries as part of a global team supporting more than 350,000 enterprise endpoints. I run weekly reviews with country IT teams, prioritize vulnerabilities using risk scoring, and use CrowdStrike, Cortex XSIAM, and HCL BigFix daily.
Previously at Webhelp Kosovo, I owned end-to-end vulnerability management, performed penetration testing, supported ISO 27001 and PCI-DSS compliance, and helped harden infrastructure. I build automation, reporting pipelines, and practical remediation processes while expanding my work in AWS cloud security and security operations.
Experience
Work history, roles, and key accomplishments
Part of a 5-person Global Vulnerability Management team handling over 350,000 enterprise endpoints. Responsible for vulnerability remediation across 60,000 workstations in 25 countries across EMEA and North America.
Cyber Security and GRC Manager
Webhelp Kosovo LLC
Jan 2021 - Jul 2024 (3 years 6 months)
Managed security operations and compliance for the local entity. Owned vulnerability management end-to-end using Tenable and performed penetration testing on high-risk internal services.
IT Service Desk
Webhelp Kosovo LLC
Sep 2018 - Jan 2021 (2 years 4 months)
Provided technical support across hardware, software, and network issues, and maintained system stability through routine maintenance and backups.
IT Technician
Computer Trade LLC
Apr 2013 - Jan 2018 (4 years 9 months)
Installed and configured hardware and software, and provided technical support and troubleshooting for business clients.
Education
Degrees, certifications, and relevant coursework
Amazon Web Services
AWS Certified Cloud Practitioner, Cloud Computing
Earned the AWS Certified Cloud Practitioner certification.
Cyber Academy
Cyber Academy Certified Professional, Cybersecurity
2022 - 2025
Completed the Cyber Academy Certified Professional program.
Cisco
Cisco Certified Network Associate, Networking
Earned the Cisco Certified Network Associate (CCNA) certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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