Bandiswa Vilane
@bandiswavilane
Creative professional with a background in Industrial Psychology, customer service, and research.
What I'm looking for
I am Bandiswa Carol Vilane, an innovative and creative individual with a strong background in Industrial Psychology. My journey began at a young age when I published my first book at 16, earning the title of the youngest author in Eswatini. This experience honed my analytical skills and instilled a diligent work ethic that I carry into every task I undertake.
With a Bachelor of Social Science in Industrial Psychology (UKZN) and my BCOM HONS. in Industrial & Organizational Psychology (UNISA), I have developed a robust understanding of organizational development, training, and recruitment. My work as a columnist for the Eswatini Times and my role as a Research Assistant have further sharpened my communication and analytical abilities, allowing me to address social issues effectively and contribute meaningfully to my community.
I thrive in collaborative environments, valuing teamwork and open communication. My experiences, including job shadowing at UNAIDS and serving on the Board of Directors for various organizations, have equipped me with the skills to implement systems that enhance efficiency and resolve conflicts. I am dedicated to producing excellent results and am eager to embrace new challenges that will allow me to grow professionally.
Experience
Work history, roles, and key accomplishments
Contact Center Agent
MTN Eswatini
Mar 2024 - Present (1 year 3 months)
Assisted customers with queries and provided excellent customer service through effective communication.
Columnist
Eswatini Times
Sep 2019 - Present (5 years 9 months)
Draft articles weekly on social issues and diverse subjects, showcasing strong writing and analytical skills.
Intern
Kwakha Indvodza
Aug 2023 - Oct 2023 (2 months)
Conducted dialogues and oversaw data collection under programs, maintaining meticulous records and ensuring data integrity.
Research Assistant
National Cancer Control Unit
Sep 2021 - Jan 2022 (4 months)
Conducted data collection and analysis on Referral and Linkages Cancer Continuum of Care, ensuring accuracy and integrity of data.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Commerce Honours, Industrial & Organizational Psychology
2024 -
University of Kwa-Zulu Natal
Bachelor of Social Science, Industrial Psychology and Psychology
2018 - 2021
Watershed Academy College
Matric
2017 -
Sifundzani High School
GCSE Qualification, GCSE
2013 - 2016
Availability
Location
Authorized to work in
Job categories
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