At Cognizant Technology Solutions, I manage global Oracle Argus Safety support and PV reporting for an environment serving 600+ users and processing 12,000+ annual ICSRs. I coordinate a 30+ person matrixed delivery ecosystem and oversee system stability and incident management.
At HCL TECHNOLOGIES, I led Argus Safety implementation and configuration for Organon Pharma, aligning business workflows with standard PV system functionality. I also authored and executed CSV suites under GxP and 21 CFR Part 11 protocols.
I developed PL/SQL procedures that reduced manual case processor workload by 10%, and Python automation for E2B files and status reports. I also implemented ESM and E2B monitoring scripts that cut incident volume by 15% and helped prevent regulatory submission SLA breaches.
