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BAHIRWE ALICE

@bahirwealice

Nursing professional with 7 years’ experience delivering safe, compassionate patient care.

Uganda
Message

What I'm looking for

I’m looking for a role where I can combine my healthcare communication and time-management strengths to support people confidently—prioritising safety, clarity, and responsiveness. I want a fast-paced environment with strong support and continuous learning.

I’m a dynamic nursing professional with 7 years of experience delivering exceptional patient care in diverse healthcare environments. I’m known for collaborating effectively with multidisciplinary teams to enhance treatment outcomes while prioritising patient safety and comfort. I also adapt quickly in fast-paced settings, maintaining composure during critical situations.

In my roles, I’ve monitored patients’ progress and documented changes accurately, supported emergency procedures to ensure safety and comfort, and educated patients and families on health management and prevention strategies. I’ve also built strong customer support capability through customer care experience—resolving inquiries promptly, documenting interactions to improve protocols, and training new staff—bringing those communication and time-management strengths into my goal of transitioning into a text chat operator role.

Experience

Work history, roles, and key accomplishments

BC

Nursing Professional

Bushenyi Medical Centre

Jan 2020 - Jun 2024 (4 years 5 months)

Delivered high-quality nursing care for about 4.5 years, supporting emergency procedures and prioritizing patient safety and comfort. Collaborated with multidisciplinary teams to optimize treatment plans, while monitoring progress, documenting changes accurately, and educating patients and families.

KC

Customer Care

Kabwohe Clinical Research Centre

Aug 2017 - May 2020 (2 years 9 months)

Provided customer care and support to patients and study participants for nearly 3 years by resolving inquiries promptly and maintaining positive relationships. Collaborated with healthcare professionals to improve service delivery, documented interactions to strengthen service protocols, and trained new staff on customer service best practices.

Education

Degrees, certifications, and relevant coursework

RN

Rakai Community School of Nursing

Enrolled Comprehensive Nurse, Comprehensive Nursing (ECN)

2009 - 2012

Completed the Enrolled Comprehensive Nurse (ECN) program at Rakai Community School of Nursing (Kampala) from Nov 2009 to May 2012.

TS

TYE Secondary School

Leaving Examination Certificate, Uganda Certificate of Education (UCE)

2003 - 2006

Completed Uganda Certificate of Education (UCE) studies at TYE Secondary School in Sheema from Feb 2003 to Nov 2006.

KS

Kabutsye Primary School

Primary Leaving Examination Certificate, Primary Education

1996 - 2002

Completed Primary Leaving Examination (PLE) at Kabutsye Primary School from Feb 1996 to Nov 2002.

Tech stack

Software and tools used professionally

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