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Josephine Nassuna

@josephinenassuna

Online triage nurse with 10+ years’ ER and remote assessment experience in phone, video, and WhatsApp.

Uganda
Message

What I'm looking for

I’m looking for a remote Online Triage Nurse role where I can use symptom-based triage, red flag screening, and telehealth patient assessment to guide referrals and document care accurately.

I’m a licensed Registered Nurse in Kampala, Uganda, with 10+ years of clinical experience in Emergency Department triage and remote patient assessment. I’ve managed symptom-based triage, red flag screening, and patient prioritization, using ABCDE and urgency scales while keeping clear clinical documentation in EHR/EMR.

In my current work as a Volunteer Nurse at Kawolo General Hospital, I perform ER triage for 30+ patients daily and support a multidisciplinary team in a fast-paced environment. Previously at Al Manara Recruitment Agency in Dubai, I delivered remote assessment and guidance via phone and WhatsApp, documented interventions in EHR, and educated patients on medication adherence and self-care, plus I provided telephone counseling and triage for Sexual Reproductive Health and HIV clients at Marie Stopes Uganda.

Experience

Work history, roles, and key accomplishments

KH
Current

Volunteer Nurse

Kawolo General Hospital

Oct 2025 - Present (10 months)

Performed ER triage for 30+ patients daily using urgency scales and protocols. Supported multidisciplinary team and maintained accurate clinical documentation.

MU

Outreach Service Provider

Marie Stopes Uganda

Apr 2015 - Mar 2020 (4 years 11 months)

Conducted telephone counseling and triage for Sexual Reproductive Health and HIV clients. Obtained consent and maintained accurate records.

Education

Degrees, certifications, and relevant coursework

SM

St. Francis Hospital Nsambya School of Nursing and Midwifery

Diploma in Nursing, Nursing

2005 - 2008

Graduated with a Diploma in Nursing.

SM

Seeta High School Mukono

Uganda Advanced Certificate of Education, General Education

2002 - 2003

Finished high school with a High School Certificate.

MC

Mugwanya Summit College

Uganda Certificate of Education, General Education

1998 - 2001

Finished high school with a High School Certificate.

Tech stack

Software and tools used professionally

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