AO
Open to opportunities

Ayotomi Olagoke

@ayotomiolagoke

Tech-savvy customer support specialist with administrative expertise.

Nigeria
Message

What I'm looking for

I am looking for a remote position in a customer-focused environment that values collaboration and offers opportunities for growth.

I am a detail-oriented Customer Support Specialist with extensive experience in remote chat and email support. My professional journey has equipped me with the skills to manage high volumes of customer interactions with empathy and professionalism. I thrive in fast-paced environments and am comfortable working independently or as part of a distributed team.

In my recent role as an Administrative Assistant at Hetal School, I successfully handled over 30 daily communications, ensuring clarity and promptness in my responses. I also managed appointment scheduling and maintained digital records, contributing to the smooth operation of the office. My proficiency in Microsoft Office, Google Workspace, and various online collaboration tools has been instrumental in enhancing productivity and efficiency.

Experience

Work history, roles, and key accomplishments

HS

Administrative Assistant

Hetal School

Apr 2023 - Apr 2024 (11 months)

Provided administrative support by managing over 30 daily emails and chat messages, ensuring effective communication among staff, parents, and students. Assisted with appointment scheduling, maintained digital records, and conducted web research for school leadership. Contributed to internal documentation and report formatting to enhance office operations.

Education

Degrees, certifications, and relevant coursework

Babcock University logoBU

Babcock University

Master of Science, Finance

2024 -

Currently pursuing a Master of Science in Finance with a specialization in International Finance through part-time study.

Federal University Oye Ekiti logoFE

Federal University Oye Ekiti

Bachelor of Science, Economics and Development Studies

2018 - 2023

Completed a Bachelor of Science in Economics and Development Studies, focusing on economic theories, development policies, and quantitative methods.

GS

Genesis High School

West African Senior School Certificate, General Education

2012 - 2017

Achieved the West African Senior School Certificate, demonstrating proficiency in various subjects and foundational knowledge for higher education.

Tech stack

Software and tools used professionally

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Ayotomi Olagoke - Administrative Assistant - Hetal School | Himalayas