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@ayotomiolagoke
Tech-savvy customer support specialist with administrative expertise.
I am a detail-oriented Customer Support Specialist with extensive experience in remote chat and email support. My professional journey has equipped me with the skills to manage high volumes of customer interactions with empathy and professionalism. I thrive in fast-paced environments and am comfortable working independently or as part of a distributed team.
In my recent role as an Administrative Assistant at Hetal School, I successfully handled over 30 daily communications, ensuring clarity and promptness in my responses. I also managed appointment scheduling and maintained digital records, contributing to the smooth operation of the office. My proficiency in Microsoft Office, Google Workspace, and various online collaboration tools has been instrumental in enhancing productivity and efficiency.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Hetal School
Apr 2023 - Apr 2024 (11 months)
Provided administrative support by managing over 30 daily emails and chat messages, ensuring effective communication among staff, parents, and students. Assisted with appointment scheduling, maintained digital records, and conducted web research for school leadership. Contributed to internal documentation and report formatting to enhance office operations.
Degrees, certifications, and relevant coursework
Master of Science, Finance
2024 -
Currently pursuing a Master of Science in Finance with a specialization in International Finance through part-time study.
Bachelor of Science, Economics and Development Studies
2018 - 2023
Completed a Bachelor of Science in Economics and Development Studies, focusing on economic theories, development policies, and quantitative methods.
West African Senior School Certificate, General Education
2012 - 2017
Achieved the West African Senior School Certificate, demonstrating proficiency in various subjects and foundational knowledge for higher education.
Software and tools used professionally
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