Open to opportunities

AYORONKE OLASANMI

@ayoronkeolasanmi

Customer-focused logistics and operations coordinator who streamlines records, solves issues, and supports clients end-to-end.

Nigeria

Message

What I'm looking for

I’m eager to contribute to a remote customer service team while providing efficient and professional support, handling high-volume calls/emails, maintaining accurate records, and proactively resolving issues with clear communication.

I’m a customer-focused Logistics and Operations Coordinator who keeps shipments moving and records audit-ready. I prepare and file air and sea freight manifests, reconcile commercial invoices, and validate releases to ensure carrier and regulatory deadlines are met.

In my customer-facing work, I manage high-volume inbound inquiries by phone and email, track shipments in real time, and resolve discrepancies by coordinating between the warehouse, carrier, and client. I also streamline data entry and record-keeping to improve speed and accuracy of information retrieval.

Earlier, I strengthened administrative and service delivery by modernizing record-keeping with a dual digital and filing system and supporting executive correspondence as a Front Desk Representative. I also earned a data analysis certification (Excel & Power BI), delivered strong learning outcomes as a teacher (95% pass rate), and maintained high standards of documentation and HSE compliance during laboratory training.

Experience

Work history, roles, and key accomplishments

Current

Logistics and Operations Coordinator

Current

Bigsam Global Logistics

Mar 2026 - Present (4 months)

Coordinate air and sea freight documentation, shipment tracking, and package releases while ensuring compliance with international shipping regulations and carrier deadlines. Serve as a primary contact for shipment discrepancies and claims and maintain an audit-ready filing system for shipping, customs, and financial documents.

Shipment Tracking International Shipping Customs Documentation Shipment Discrepancies Document Management

Teacher (Basic Science & Home Ec)

Chilion International Schools

Nov 2023 - Dec 2024 (1 year 1 month)

Plan and deliver curriculum-aligned lessons for Basic Science & Home Economics using interactive teaching methods. Monitor student progress, foster inclusive participation, and support school programs such as Study-Buddy.

Lesson Planning Progress Monitoring Student Participation Facilitation Home Economics

Cementing Lab Industrial Trainee

Halliburton Energy Services, Nigeria

Aug 2019 - Feb 2020 (6 months)

Support cementing laboratory testing and chemical bulk plant operations for drilling and production activities. Perform density, viscosity, and consistency tests, assist with chemical handling and storage, and maintain accurate laboratory documentation in line with HSE requirements.

Cement Slurry Testing Quality Control Density and Viscosity Testing Chemical Bulk Plant Operations Safe Handling and Storage HSE Compliance

Front Desk Rep / Admin Assistant

New Ideas Travel & Tours

Feb 2025 - Present (1 year 5 months)

Provide front desk and customer service support by managing executive correspondence, confidential records, and administrative activities for travel clients. Handle high-volume inbound calls, schedule bookings, respond to customer inquiries, and maintain accurate administrative records.

Front Desk Support Customer Service Inbound Calls Scheduling Confidentiality Record keeping Administrative Support