Ayaz Ul Hassan
@ayazulhassan
IT Support Specialist delivering reliable systems, WordPress sites, and measurable digital results.
What I'm looking for
I am an IT Support Specialist with hands-on experience in troubleshooting, network setup, system installation, and WordPress technical support. I focus on maintaining reliable, secure, and efficient digital systems that reduce downtime and improve productivity.
At Infaaq IT Center I installed and configured workstations, printers, routers, and LAN connections while diagnosing hardware and OS issues to meet deadlines. I performed regular system maintenance, updates, backups, and assisted with firewall configuration and antivirus monitoring to strengthen cybersecurity posture.
I designed and managed an SEO-optimized website that increased organic traffic by 27% and launched a complete online brand for an international client, handling domain, hosting, SSL, responsive WordPress development, and branding assets. I also provide remote support and train non-technical staff on safe computing practices.
I hold a BSc in Information Technology and multiple Google and Udemy certifications, and I am committed to continuous learning, clear communication, and delivering technical solutions aligned with business goals.
Experience
Work history, roles, and key accomplishments
Freelance IT Specialist
Self Employed
Jun 2025 - Sep 2025 (3 months)
Planned and launched end-to-end online brands and responsive WordPress sites for international clients, handling domain/hosting configuration, SEO optimization, content, and digital branding to increase client reach and sales.
IT Support Officer
Infaaq IT Center
Jul 2023 - May 2025 (1 year 10 months)
Provided hardware, software, and network support, installed and configured workstations and LAN equipment, and implemented maintenance and cybersecurity measures that improved system uptime and increased organic website traffic by 27%.
IT Support Intern
Infaaq IT Center
Feb 2023 - Jun 2023 (4 months)
Resolved 20+ hardware/software/network issues monthly, assisted with network and user account configuration, and documented IT systems to improve ticketing and support processes.
Education
Degrees, certifications, and relevant coursework
Mirpur University of Science and Technology
Bachelor of Science, Information Technology
2019 - 2023
Completed a Bachelor of Science in Information Technology, focusing on IT support, networking, and system administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
portfolio.rajaayazulhassan.comJob categories
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