AYAAN ZARIWALA
@ayaanzariwala
HR operations professional at Resource Solutions India Pvt Ltd, supporting Marsh with employee services, background verification, and Workday case resolution.
IndiaWhat I'm looking for
At Resource Solutions India Pvt Ltd, deputed at Marsh, I support HR shared services across employee changes, new hires, terminations, and background verification. I use Workday and HR ServiceNow while handling confidential employee information and working to meet ticket turnaround times.
At Integrity Verification Services Private Limited, I was a Senior Associate on the Client Servicing Team. I supported key clients with background check cases, coordinated drug testing, and prepared screening reports for submission to clients.
At SterlingInfosystem Resources Private Limited, I worked as a Specialist on criminal background checks and quality checks. My work included reviewing criminal record searches and checking reports for FCRA compliance.
Earlier, I supported customers and client sites with data card, network, hardware, and Windows troubleshooting at ADECCO FLEXION WORKFORCE SOLUTIONS (P) LTD, CHANDRA ASSOCIATES, and RELIGARE TECHNOLOGIES.
Experience
Work history, roles, and key accomplishments
Associate Operations HRSS
Resource Solutions India Pvt Ltd
May 2024 - Present (2 years 4 months)
Provide assistance and processing for WFA, new hire, termination, employment changes, verification, and BGV activities. Manage day-to-day activities, data management, and ensure compliance with company policies.
Senior Associate – Client Servicing Team
Integrity Verification Services Private Limited
May 2014 - Dec 2023 (9 years 7 months)
Handled key clients, maintained rapport, and ensured timely closure of cases within TAT. Screened CVs, coordinated drug tests, and prepared final background screening reports.
Specialist
Sterling Infosystem Resources Private Limited
Jul 2013 - Apr 2014 (9 months)
Conducted quality checks on background check reports, including county and state criminal records. Performed criminal background checks and ensured FCRA compliance.
Customer Relationship Executive
Adecco Flexion Workforce Solutions (P) Ltd
Sep 2011 - Apr 2013 (1 year 7 months)
Handled MTS BR systems, fault finding, and system maintenance. Installed and troubleshot Windows, configured email on mobile devices, and managed daily reports.
Technical Support Executive
Chandra Associates
Nov 2010 - Apr 2011 (5 months)
Installed 3G data cards on various operating systems and provided technical support. Troubleshot data card issues and visited client locations to resolve problems.
Field Support Executive
Religare Technologies
Dec 2009 - Oct 2010 (10 months)
Installed data cards on various operating systems and provided field support. Troubleshot desktop and network issues, and configured software and hardware.
Education
Degrees, certifications, and relevant coursework
Arunachal University of Studies
Bachelor of Arts, Arts
2015 - 2017
Pursued a Bachelor of Arts degree from Arunachal University of Studies from 2015 to 2017.
National Institute of Open Schooling
Higher Secondary School (HSC), General Studies
2012 - 2013
Completed Higher Secondary School (HSC) from the National Institute of Open Schooling from 2012 to 2013.
Kutchi ITI
Diploma, Computer Hardware & Networking
Earned a Diploma in Computer Hardware & Networking Engineering from Kutchi ITI.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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