At Cimpress Technology, I architected the company's first enterprise Multi-Agent System to automate research, content generation, validation, and quality auditing, reducing manual effort by 35%. I also built AI synthesis pipelines integrated with Jira APIs, cutting release-reporting effort by 60%.
I built MLOps, LLMOps, model monitoring, and AI Governance frameworks on AWS and Databricks, and engineered a Self-Healing AIOps platform that reduced operational overhead by 40%. My customer intelligence work delivered a 13% VGP uplift and 10% conversion uplift, while enterprise Market Mix Modeling improved marketing ROI by 12%.

