Looking for a job

Avnish A

@avnisha

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I am looking for a job that is related to customer support executive and MS EXCEL.

India

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What I'm looking for

I’m seeking a CCE position in a company that values customer satisfaction and encourages proactive problem-solving.

I’m interested in a role where I can utilize my proficiency in MS Excel to track customer data, create reports, and enhance decision-making.

Dedicated Customer Support Executive with a proven track record of enhancing customer satisfaction and driving business growth. Adept at managing customer inquiries, resolving issues, and ensuring a positive customer experience. Proficient in MS Excel, data analysis, and reporting.

Core Skills

Excellent communication and interpersonal skills
Problem-solving and conflict resolution
Customer relationship management
Process adherence and compliance
Strong organizational abilities
Proficient in MS Excel: Data entry, formulas, pivot tables, and charts

Experience

CUSTOMER CARE EXECUTIVE

DIGITECH BPO

Sep 2023 - Dec 2023 (3 months)

Highly experienced Customer Support Executive with over a decade of providing excellent customer service and technical support. Proven track record in resolving customer issues promptly and efficiently. Skilled in active listening, problem-solving, and maintaining positive customer relationships. Proficient in using CRM systems and MS Excel for data tracking and reporting

Customer Service Customer Support Customer Success