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Austine Okenu

@austineokenu

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Data Analyst professional based in Nigeria with over two years’ experience analyzing with data.

Nigeria

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What I'm looking for

I am interested in the role of a Data analytics and Business analytics, either as a Junior or Mid-level staff.

A data analyst and business intelligence developer with over 5 years of technical knowledge and experience in the financial technology and banking industry. Skilled in data visualization tools like

PowerBI, Tableau, Mode, Metabase, Looker, Qlik Sense, statistics and statistical analysis, complex SQL with complex data structure, CTEs, database design and management, Data analysis with Python, ETL and data pipeline development, Visual Basic (VBA), Version control(Git/GitHub). A competent and skilled data analyst with proven ability to gather user stories from stakeholders, and transform data, with quantitative analysis and data presentation to gain insights into our business operations. Maintain analytics roadmap to prioritize initiatives, communicate timelines, and ensure successful, timely completion of deliverables.

Experience

Current

Head Web and Portal Analyst

Current

Nigeria Inter-Bank Settlement System

Oct 2019 - Present (4 years 7 months)

I joined the Nigeria Inter-Bank Settlement System (NIBSS) to lead a team of individual to manage client onboarding on digital products, analyzing data to drive sales and revenue.

SQL Advanced Excel Power BI Tableau Data Analysis Data Analytics Product Data Analysis Microsoft SQL MySQL DB PostgreSQL Database Management Customer Onboarding Support API Gateway API Integration

Data Analyst

Quantum Analytics

Jan 2023 - Apr 2023 (3 months)

• Created visualization dashboard with the use of Power BI and Tableau to analyse the performance of airlines with respect to delays in departures and arrivals.
• Designed and deployed an ETL package to load data from a source location to Microsoft SQL database.
• Made use of advanced excel for data modeling, and to develop a business intelligence dashboard.

ETL Processes PowerBI Tableau Data Analysis Data Analytics Databases PostgreSQL MySQL Microsoft SQL Server Microsoft SQL Business Intelligence

Head ATM Support Specialist

Keystone Bank Limited

Dec 2017 - Oct 2019 (1 year 10 months)

I led a team of skilled individuals that manages and monitor the performance of 400 Automated Teller Machines nationwide. We also analyzed the performance of the ATM and generated daily service uptime reports.

SQL Excel PowerBI Tableau Customer Support Data Analysis Data Analytics Customer Service Technical Support Customer Onboarding Support

e-Business Support Specialist

Diamond Bank PLC

Apr 2014 - Nov 2017 (3 years 7 months)

• Managed the customer onboarding process on the bank’s payment services.
• Manages and monitored over 3,000 Automated Teller Machines (ATM).
• Created uptime and availability reports daily on the performance of the bank’s ATM nationwide.

Excel PowerBI Customer Support Customer Service Customer Support Operations Customer Onboarding Support Data Analytics Microsoft PowerPoint

Network Support Engineer

Taylor Communications Solutions Limited

Jan 2014 - Apr 2014 (3 months)

• Successfully installed and managed standby network devices across 12 branches of a bank in Lagos, Nigeria.
• Successfully deployed a Call Centre Interactive Voice Response (IVR) solution for a client.

Network Operations VLANs Excel IP Routing IVR VoIP