At NewFleet Solutions, I recruit candidates for US-based Amazon Delivery Associate positions and manage compliance across the hiring pipeline. I review pre-employment documents for completeness, authenticity, and SOP compliance before training clearance.
I coordinate Paycom onboarding, Amazon Flex registration, and background verification, and resolve missing documentation with candidates and third-party verification vendors. I also maintain candidate trackers in Google Sheets and provide daily pipeline updates.
At iEnergizer IT Services Pvt. Ltd., I supported voice and non-voice operations for the Razorpay POS process. I guided agents on the floor, audited merchant documentation, and handled high-level escalations through Freshdesk.
At Altruist Technologies, I handled customer and merchant support through voice and email ticketing workflows. I checked merchant documents against risk and compliance SOPs and flagged discrepancies for internal risk-team review.
