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A S M Ahsan Uddin

@asmahsanuddin

Administrative Assistant at Southern Illinois University’s Business Placement Center who coordinated career events and analyzed program performance.

United States
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At Southern Illinois University, Business Placement Center, I coordinated professional development events involving students, faculty, and employers. I managed scheduling, communication, and documentation, and supported students with mock interviews and resume and cover letter reviews.

I also prepared biweekly operational reports using participation data, stakeholder feedback, and program performance metrics. I supported process improvements that increased administrative workflow efficiency and reduced follow-up delays.

At HandshakeAI Fellowship, I annotated, labeled, and validated datasets, then evaluated AI-generated outputs for accuracy, relevance, and instruction adherence. I provided structured feedback to help improve model reliability and response quality.

My experience also includes fulfillment operations at Amazon.com, event sales at Velocity Development Marketing, and customer service at Mercantile Bank Limited. I hold an MBA in Project Management and have IBM Artificial Intelligence Developer and Google Data Analytics Professional Certificates.

Experience

Work history, roles, and key accomplishments

HF
Current

AI Evaluation Specialist - Generalist

HandshakeAI Fellowship

Sep 2026 - Present (2 months)

Annotated, labeled, and validated diverse datasets, including text, images, and AI-generated responses, ensuring accuracy and consistency. Evaluated AI-generated outputs for factual accuracy, relevance, coherence, reasoning, and instruction adherence.

ML

Customer Service Representative

Mercantile Bank Limited

Oct 2021 - Jan 2022 (3 months)

Assisted customers with banking inquiries, account documentation, and service-related issues while maintaining accurate records and supporting compliance procedures. Coordinated with internal departments to resolve customer concerns and maintain efficient daily service operations.

Education

Degrees, certifications, and relevant coursework

University of North Alabama logoUA

University of North Alabama

Master of Business Administration, Project Management

Master of Business Administration (MBA) with a specialization in Project Management, completed in December 2023.

Coursera logoCO

Coursera

Professional Certificate, Artificial Intelligence

IBM Artificial Intelligence Developer Professional Certificate, completed in November 2023.

Coursera logoCO

Coursera

Professional Certificate, Data Analytics

Google Data Analytics Professional Certificate, completed in October 2023.

North South University logoNU

North South University

Bachelor of Business Administration, Accounting

Bachelor of Business Administration (BBA) in Accounting, completed in December 2021.

Tech stack

Software and tools used professionally

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