At Southern Illinois University, Business Placement Center, I coordinated professional development events involving students, faculty, and employers. I managed scheduling, communication, and documentation, and supported students with mock interviews and resume and cover letter reviews.
I also prepared biweekly operational reports using participation data, stakeholder feedback, and program performance metrics. I supported process improvements that increased administrative workflow efficiency and reduced follow-up delays.
At HandshakeAI Fellowship, I annotated, labeled, and validated datasets, then evaluated AI-generated outputs for accuracy, relevance, and instruction adherence. I provided structured feedback to help improve model reliability and response quality.
My experience also includes fulfillment operations at Amazon.com, event sales at Velocity Development Marketing, and customer service at Mercantile Bank Limited. I hold an MBA in Project Management and have IBM Artificial Intelligence Developer and Google Data Analytics Professional Certificates.

