Mushk ali Memon
@mushkalimemon
Business analyst at N.K & Company who improved request handling and reduced issue resolution time by approximately 25%.
United StatesWhat I'm looking for
At N.K & Company, I supported business applications and daily operations, investigating recurring system and workflow problems. I documented solutions and improved request handling, reducing resolution time by approximately 25%.
As an AI Data & Quality Evaluator at Scale AI, I reviewed AI outputs and data for accuracy, consistency, and completeness. I validated information against source material and documented discrepancies for quality review.
Earlier, as an Operations & Technical Assistant at N.K & Company, I supported technology and operations requests for 50+ employees. I maintained records and Excel reports, and supported digitization that improved information retrieval efficiency by approximately 40%.
I'm pursuing an M.S. in Management Information Systems at Lamar University, with coursework in business intelligence, data mining, and enterprise systems. My academic projects have included creating Microsoft Access tables, queries, and reports, and using Excel, SQL, Tableau, and Python to analyze data.
Experience
Work history, roles, and key accomplishments
IT & Operations In-Charge
N.K & Company
Oct 2023 - Nov 2024 (1 year 1 month)
Supported business applications, technology requests, and daily operations, coordinating with employees and external vendors to resolve issues. Investigated recurring system and workflow problems, documented solutions, and improved request handling, reducing resolution time by approximately 25%.
Reviewed AI outputs and data against defined quality criteria for accuracy, consistency, and completeness. Identified discrepancies, validated information against source material, and documented findings for quality review.
Operations & Technical Assistant
N.K & Company
Jan 2021 - Sep 2023 (2 years 8 months)
Provided technology and operations support to 50+ employees, tracking requests and helping resolve day-to-day issues. Maintained records and Excel reports; supported digitization that improved information retrieval efficiency by approximately 40%.
Education
Degrees, certifications, and relevant coursework
Lamar University
Master of Science, Management Information Systems
Pursuing a Master of Science in Management Information Systems with an expected graduation in December 2026.
Sindh Institute of Management & Technology
Bachelor of Science, Computer Science
Earned a Bachelor of Science in Computer Science in 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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