At Mu Sigma Business Solutions, I designed and iterated a shipment-disruption scenario simulator for a Fortune 100 CPG client. Within two months of adoption, it mitigated approximately $9M in potential gross sales risk.
I also redesigned Power BI dashboards and automated analytics workflows, cutting reporting time from one week to two hours. I built cross-functional data models that reduced exploratory analysis effort by 70% and supported self-service analytics.
At HSE Spark Innovation & Peamount Healthcare, I led interviews, observational studies and co-design workshops with 13 participants. I synthesised the research into user journeys and opportunity areas that informed an AI-supported physiotherapy prototype, and co-authored a peer-reviewed paper published at ACM DIS 2026.
At HCI@UCD, I used a survey of academic researchers to inform a website’s content and navigation redesign. My MSc in Human-Computer Interaction complements my analytics background with user research and product design experience.
