Ashweena Sundar
@ashweenasundar
Detail-oriented Business Analyst driving operational efficiency through data analysis.
What I'm looking for
I am a detail-oriented and results-driven Business Analyst with a Master of Science in Applied Mathematics. My academic background, combined with my analytical and technical skills, empowers me to drive business improvements and enhance operational efficiency. I have a proven track record in data analysis, process optimization, and strategic planning, which supports effective decision-making and helps achieve organizational goals.
Currently, I am working as an Executive Business Analyst at Daythree Business Services Sdn Bhd, where I leverage my skills in Robotic Process Automation to interpret business services through data analysis. My previous experience as an Executive Customer Service at SCICOM (MSC) Sdn Bhd has honed my ability to handle customer inquiries effectively, ensuring high levels of satisfaction. I am passionate about using my expertise to contribute to innovative solutions that propel business success.
Experience
Work history, roles, and key accomplishments
Executive Business Analyst
Daythree Business Services Sdn Bhd
Jun 2023 - Present (2 years)
As an Executive Business Analyst, I leverage analytical and technical skills to drive business improvements. I prepare test scenarios, SIT and UAT documentation, and design business process flows for RPA automation.
Executive Customer Service
SCICOM (MSC) Sdn Bhd
Jan 2023 - May 2023 (4 months)
In my role as an Executive Customer Service, I handled a high volume of inbound calls, addressing customer inquiries, resolving issues, and providing information about products and services to ensure high customer satisfaction.
Social Media Analyst Intern
New Intelligence Sdn Bhd
Feb 2020 - Jul 2020 (5 months)
As a Social Media Analyst Intern, I monitored digital news and analyzed data to write reports based on my analyses, contributing to the understanding of social media trends.
Education
Degrees, certifications, and relevant coursework
Universiti Putra Malaysia
Master of Science, Applied Mathematics
2020 - 2023
Grade: 3.893
Pursued a Master of Science in Applied Mathematics with a focus on Operations Analytics, achieving a GPA of 3.893.
Universiti Putra Malaysia
Bachelor of Science, Mathematics
2016 - 2020
Grade: 3.533
Completed a Bachelor of Science in Mathematics with Honours, achieving a GPA of 3.533.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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