Ashley Mayo

Performs advanced laboratory testing and analysis to support clinical diagnostics, ensuring accuracy and compliance with regulatory standards while collaborating with clinical teams.

Aligned hiring needs with organizational goals, led structured candidate screenings, and maintained hiring databases to increase onboarding efficiency by 30%.

Trained and refined AI models by documenting improvements and reducing error rates, achieving a 20% boost in AI performance and a 10% reduction in errors.

Managed and adjudicated over 400 short-term disability and FMLA claims, improving processing efficiency by 20% and supporting system updates to increase claims accuracy.

Conducted over 250 candidate screens and built stakeholder relationships that reduced time-to-hire by 25% and increased quality hires by 15%.

Resolved technical issues to reduce downtime by 35%, coordinated scheduling to cut client wait times by 15%, and supported claims system testing for process improvements.

Performed laboratory testing and maintained diagnostic readiness in military medical settings, supporting training and operational laboratory functions from 2015 to 2021.

Pursuing a Master of Science in Advanced Data Analytics focused on advanced analytics methods and tools.

Completed an Associate of Science in Biology covering foundational biological sciences and laboratory techniques.

Completed a Bachelor of Science in Information and Data Sciences with coursework in data analysis, programming, and analytics tools.