Open to opportunities

Ashley Blocker

@ashleyblocker

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Experienced social media and CRM specialist with a passion for engagement.

United States

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What I'm looking for

I am looking for a role that fosters creativity and innovation, where I can leverage my skills in social media and CRM to drive engagement and enhance customer experiences.

As a dedicated social media and CRM specialist, I have over 5 years of experience in optimizing customer journeys and managing social media campaigns. My expertise in GoHighLevel has allowed me to streamline sales funnels and enhance client engagement through targeted content and automation strategies. I thrive on driving engagement and improving client retention rates, ensuring that every interaction is meaningful and impactful.

Currently, I serve as the CRM & Social Media Manager at Merry Acres Inn, where I design and optimize social media campaigns and CRM workflows. My role involves developing lead generation strategies tailored to various social media platforms, leveraging engaging content and targeted paid ad campaigns. I am passionate about utilizing data-driven insights to enhance client journeys and improve overall engagement across social platforms.

With a Bachelor of Arts in Marketing and certifications in Google Analytics and Marketing Automation, I am committed to continuous improvement and delivering tailored solutions that meet client needs. My goal is to create seamless experiences that foster strong client relationships and drive business success.

Experience

Work history, roles, and key accomplishments

Current

CRM & Social Media Manager

Current

Merry Acres Inn

Jan 2023 - Present (2 years 5 months)

Designed and optimized social media campaigns and CRM workflows using GHL, improving client retention and engagement rates. Developed lead generation strategies tailored to social media platforms, leveraging engaging content, targeted paid ad campaigns, interactive campaigns, and AI automations.

CRM Social Media Management Google Analytics Google Tag Manager Automation

Current

Administrative Assistant

Current

Proactive Freelance

Jan 2017 - Present (8 years 5 months)

Organized and managed sensitive data across 12+ Excel spreadsheets, retrieving and delivering detailed quarterly reports for leadership review. Provided remote assistance to clients, troubleshooting issues and providing detailed support via Zoom, SMS, and email.

Data Entry Microsoft Excel Microsoft Teams

Marketing Automation Specialist

Google Growth Marketing Group

Jan 2019 - Present (6 years 5 months)

Provided technical support, creating documentation to help clients navigate complex GHL tools, ensuring high engagement and client satisfaction. Enhanced customer journeys by integrating GHL insights, driving continuous improvement in engagement and client satisfaction.

Technical Support Customer Journey Workflow Automation Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Westover High School

High School Diploma, General Studies

Obtained a High School Diploma from Westover High School. This foundational education provided a broad understanding of various subjects, preparing for further academic and professional pursuits.

Albany State University

Bachelor of Arts, Marketing

Completed a Bachelor of Arts in Marketing at Albany State University. The curriculum focused on marketing principles, strategies, and consumer behavior, equipping with skills in campaign development and market analysis.