Open to opportunities

Arzu Alam

@arzualam

Software Engineer and Computer Science graduate building reliable apps with Java, Kotlin, Python, SQL, and AI-driven features.

United Kingdom

Message

What I'm looking for

I’m looking to begin a career as a software developer or software engineer, applying problem-solving skills to build reliable and efficient software solutions in a team environment.

I’m a Computer Science graduate with a strong mathematical background, focused on building reliable and efficient software solutions. I’ve worked across software development, database design, AI, computer vision, Android development, and web development through academic and personal projects.

I enjoy turning real problems into working products—like ClockZu, an Android work-hours tracker with location-based entries, shift planning, and weekly/monthly calculations built with Kotlin, Jetpack Compose, and Room Database. I also developed a live Twitter sentiment analysis system for Bitcoin using a BERT-based approach, translating non-English tweets and achieving 77% accuracy while visualising sentiment trends alongside BTC price movement.

In computer vision, I built a face mask detection system using static images and live camera input, comparing SVM, CNN, and MLP models and producing real-time detection output with an average accuracy of 80%. I’ve also implemented algorithmic and data-focused projects, including a Python satisfiability algorithm and database design work using Entity-Relationship diagrams, SQL, phpMyAdmin, joins, and normalization.

Outside engineering tasks, I’ve strengthened communication, structure, and teamwork through tutoring and customer-facing roles. Whether teaching GCSE/A-Level Computer Science concepts or managing fast-paced front-of-house operations, I’m comfortable balancing priorities and collaborating to deliver dependable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Host (Nando’s)

Current

Nandoca

Mar 2023 - Present (3 years 4 months)

Managed front-of-house hosting, till operations, and customer service in a fast-paced restaurant environment. Coordinated with customers and team members to support smooth daily operations while balancing work and university studies.

Customer Service Teamwork Time Management Problem Solving

Door Supervisor

Graffin

Jan 2019 - Aug 2023 (4 years 7 months)

Provided security services across hotels, retail stores, pubs, and restaurants, including major locations such as Apple Store and Microsoft Store. Managed entry control, monitored behaviour, and resolved disturbances professionally.

Security Services Customer Experience Conflict Resolution Situational Awareness

Tutor in A-Level/GCSE

DTEC Tuition Centre

Jan 2023 - Jul 2023 (6 months)

Tutored students in Maths and Further Maths at GCSE and A-Level, and supported Physics at GCSE and A-Level. Taught GCSE Computer Science with structured explanations and targeted practice to improve exam performance.

Tutoring Math Further Maths Physics GCSE Level GCSE Computer Science Exam Preparation

Bartender

Holiday Inn

May 2021 - Oct 2021 (5 months)

Managed bar service by preparing and presenting drinks efficiently. Supported room service and assisted with weddings and large events to help ensure smooth guest service.

Bar Service Drink Preparation Room Service Guest Requests event support Weddings

Education

Degrees, certifications, and relevant coursework

City, University of London

Bachelor of Science, Computer Science

2022 - 2025

Completed a BSc in Computer Science, developing practical and theoretical knowledge across software development, algorithms, artificial intelligence, databases, computer vision, and operating systems. Coursework and projects covered Python, Java, SQL, and C++.

University of Bristol

Bachelor of Science, Mathematics

2019 - 2021

Completed the first two years of a Mathematics degree, strengthening analytical and logical reasoning skills. Studied advanced mathematical concepts and selected Japanese as an additional module.

London Academy of Excellence

A-Levels, Mathematics, Further Maths, Physics, Italian

2017 - 2019

Grade: A* in Maths; A in Further Maths; B in Physics; B in Italian

Completed A-Levels in Maths, Further Maths, Physics, and Italian. Achieved strong grades including A* in Maths and A in Further Maths.

Forest Gate Community School

GCSE, GCSEs

2015 - 2017

Grade: 4×A*, 7×A; grade 9 in Maths

Completed GCSEs achieving four A* grades and seven A grades. Earned a grade 9 in Maths, with strong results in English Literature and English Language.