Aryan Ray
@aryanray
Experienced Team Lead specializing in DevOps and technical support.
What I'm looking for
As a dedicated Team Lead at Pro X Infotech, I have honed my skills in technical support and operations, focusing on optimizing organizational resources. My journey began in system administration, where I developed a strong foundation in DevOps, hardware assembling, and troubleshooting. I thrive in startup environments, which have allowed me to lead diverse teams and manage complex projects effectively.
In my current role, I lead a team of 28 members, overseeing IT support, DevOps engineering, and customer service. I successfully delivered 13 large-scale ArgoCD projects, significantly enhancing client satisfaction. My commitment to continuous improvement is evident in my creation of a knowledge base for team members, which has streamlined workflows and boosted understanding across the board.
With a strong technical background, I am proficient in cloud infrastructure management, having deployed and managed numerous servers and edge devices. My experience with tools such as AWS, Docker, and Jenkins has equipped me to automate processes and reduce downtime, ensuring seamless operations. I am passionate about leveraging technology to drive efficiency and innovation in every project I undertake.
Experience
Work history, roles, and key accomplishments
Team Lead
PRO X Infotech
Jul 2023 - Oct 2024 (1 year 3 months)
Led a team of 28 members, including IT support, DevOps Engineers, and Customer Service Representatives, to successfully deliver 13 large-scale projects, significantly increasing client satisfaction. Developed a comprehensive Knowledge Base for team members and new recruits, streamlining workflows and enhancing understanding.
IT Analyst
PRO X Infotech
Mar 2022 - Jul 2023 (1 year 4 months)
Implemented Jenkins pipelines for CI/CD systems and developed Bash and Python scripts to automate repetitive tasks. Integrated and configured monitoring tools like Grafana and Prometheus, including SMS and email alerts, to reduce downtime. Automated full infrastructure creation and application deployment for SaaS products across AWS and edge servers.
Team Lead
PRO X Infotech
Jul 2023 - Present (1 year 11 months)
Led a team of 28 members, including IT support, DevOps engineers, and customer service representatives, in the successful delivery of 13 large-scale projects, significantly increasing client satisfaction. Developed a comprehensive Knowledge Base for team members and new recruits to enhance understanding and automate workflows.
IT Analyst
PRO X Infotech
Mar 2022 - Present (3 years 3 months)
Utilized Jenkins pipelines to establish a robust CI/CD system for deployments, developing Bash and Python scripts to automate repetitive tasks. Integrated and configured monitoring tools like Grafana and Prometheus, setting up SMS and email alerts to ensure system stability. Automated full infrastructure creation and application deployment for SaaS products across AWS and edge servers.
Education
Degrees, certifications, and relevant coursework
The Cambridge International School
10th standard, General Studies
Completed 10th standard education.
The Cambridge International School
+2 CBSE Board, General Studies
Completed +2 education under the CBSE Board.
SRI Aurobindo College (Delhi University)
Bachelor of Commerce, Commerce
Pursued a Bachelor of Commerce degree.
Availability
Location
Authorized to work in
Job categories
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