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Arushi Dang

@arushidang

Associate Product Manager with SaaS and B2C experience, driving data-led product adoption and accessibility.

India
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What I'm looking for

I’m looking for a product role where I can lead end-to-end features, use data and user research to drive adoption, collaborate cross-functionally, and grow into broader product leadership.

I am an Associate Product Manager experienced in SaaS and B2C products, focused on delivering customer-centric solutions through data and research. I define clear PRDs, manage end-to-end feature lifecycles, and collaborate closely with cross-functional teams to ship high-quality releases.

At blackNgreen I led development of EVA, a multilingual AI voice assistant rolled out across multiple emerging markets, improving accessibility for rural and offline users and driving a 20% uplift in adoption through targeted experiments.

I combine qualitative user research, persona mapping, and quantitative analytics (Mixpanel, Google Analytics, SQL) to identify product gaps, validate hypotheses with A/B tests, and iterate on onboarding and transaction flows. I have hands-on experience integrating third-party APIs while ensuring regional data privacy compliance.

I seek to partner with design, engineering, CX and marketing to run product-led growth experiments, improve user satisfaction, and scale product impact through rigorous metric tracking and stakeholder-aligned roadmapping.

Experience

Work history, roles, and key accomplishments

EXL logoEX

Customer Operations Specialist

Nov 2017 - Nov 2018 (1 year)

Delivered high-volume customer support with a 95%+ resolution rate while capturing recurring user feedback and flagging service gaps to product and operations teams.

Education

Degrees, certifications, and relevant coursework

Amity University logoAU

Amity University

Bachelor of Psychology, Psychology

2014 - 2017

Completed a Bachelor's degree in Psychology with coursework covering core psychological theories and research methods.

Tech stack

Software and tools used professionally

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Arushi Dang - Associate Product Manager - blackNgreen | Himalayas