Arushi Dang
@arushidang
Associate Product Manager with SaaS and B2C experience, driving data-led product adoption and accessibility.
What I'm looking for
I am an Associate Product Manager experienced in SaaS and B2C products, focused on delivering customer-centric solutions through data and research. I define clear PRDs, manage end-to-end feature lifecycles, and collaborate closely with cross-functional teams to ship high-quality releases.
At blackNgreen I led development of EVA, a multilingual AI voice assistant rolled out across multiple emerging markets, improving accessibility for rural and offline users and driving a 20% uplift in adoption through targeted experiments.
I combine qualitative user research, persona mapping, and quantitative analytics (Mixpanel, Google Analytics, SQL) to identify product gaps, validate hypotheses with A/B tests, and iterate on onboarding and transaction flows. I have hands-on experience integrating third-party APIs while ensuring regional data privacy compliance.
I seek to partner with design, engineering, CX and marketing to run product-led growth experiments, improve user satisfaction, and scale product impact through rigorous metric tracking and stakeholder-aligned roadmapping.
Experience
Work history, roles, and key accomplishments
Associate Product Manager
blackNgreen
Dec 2022 - Present (2 years 10 months)
Spearheaded development of EVA, a multilingual AI voice assistant launched across 5+ emerging markets, driving a 20% uplift in adoption through data-driven feature releases and A/B testing.
Program Manager
Great Learning
Jun 2022 - Oct 2022 (4 months)
Coordinated execution of online learning programs across content, ops, and tech, implementing data-informed interventions that improved user satisfaction and learning outcomes.
Customer Operations Specialist
FIS
Oct 2019 - Jun 2022 (2 years 8 months)
Investigated financial transactions and chargebacks to reduce fraud-related losses and improve customer satisfaction through data-driven decisions and policy enforcement.
Delivered high-volume customer support with a 95%+ resolution rate while capturing recurring user feedback and flagging service gaps to product and operations teams.
Education
Degrees, certifications, and relevant coursework
Amity University
Bachelor of Psychology, Psychology
2014 - 2017
Completed a Bachelor's degree in Psychology with coursework covering core psychological theories and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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