Open to opportunities

Arun Gopalakrishnan Kannan

@arungopalakrishnanka

Message

Seasoned QA Manager and PMP® with 17+ years driving enterprise QA and digital transformations.

India

Message

What I'm looking for

I seek senior QA/program leadership roles where I can drive QA strategy, AI-enabled automation, cross-functional collaboration, and measurable business impact in global product and retail programs.

I am a seasoned QA manager and PMP®-certified leader with 17+ years delivering enterprise-scale digital, retail, and supply chain programs across global markets.

I have led QA strategy, governance, and end-to-end testing (SIT, E2E, UAT) for large-scale implementations, driving measurable business impact including marketplace integrations and omnichannel rollouts.

My technical experience includes Sterling OMS, SAP Retail, WMS, AWS (EC2, S3, SQS, DynamoDB), API testing, SQL and Python, and automation enablement with tools like JIRA, TestRail, Postman, Power BI and Cursor AI.

I build high-performing global QA teams, implement metrics-driven reporting and release readiness frameworks, and focus on AI-assisted productivity and process optimization to improve quality, speed, and business outcomes.

Experience

Work history, roles, and key accomplishments

Current

QA Program Manager

Current

Career Sabbatical & Professional Upskilling

Sep 2025 - Present (6 months)

Undertook a focused career sabbatical for upskilling, completed PMP® certification and targeted learning in AI-enabled project and QA practices to strengthen program leadership capabilities.

Program Management PMP Agile Professional Development Stakeholder Management Risk Management

Lead Quality Engineer

Nike India Technology Centre Pvt. Ltd.

Aug 2021 - Sep 2025 (4 years 1 month)

Led integration, E2E, and UAT testing for Nike marketplace launches and retail implementations, delivering $25M incremental revenue and reducing go-live defects by 30% while implementing governance and executive QA dashboards.

QA Strategy E2E UAT SAP Retail Test Automation Power BI Jira Vendor Management

Technical Test Lead

Infosys Limited

Mar 2015 - Aug 2021 (6 years 5 months)

Led global rollouts for Nike.com across 20+ countries and OMNI initiatives, contributing to $500M+ revenue growth by driving E2E/SIT testing, integration across UI, Sterling, SAP, WMS, and mentoring offshore QA teams.

Integration Testing SAP WMS E2E Team Leadership Agile CI CD

Test Analyst / Test Engineer

Infosys Limited

Jan 2009 - Mar 2015 (6 years 2 months)

Executed end-to-end and integration testing for clients including REI, HBC and Horizon BCBS, led test planning, execution and client coordination to ensure timely sign-off and quality delivery across retail and healthcare programs.

Test Planning Test Execution TestRail Client Coordination SQL