At ETP International Pvt Ltd, I manage requirements for cloud-based SaaS products across Order Management, Inventory, POS, CRM, Returns, and WMS. I translate business needs into product requirements, BRDs, FRDs, FSDs, user stories, and acceptance criteria, and manage the product backlog in JIRA.
I delivered 25+ API change requests, defining field mappings and functional specifications and validating request and response data in Postman. I also supported 30+ product releases and 10+ go-lives through UAT, functional testing, and release validation, and worked on marketplace integrations including Shopify, Shopee, TikTok Shop, and AJIO.
