At Scientific Games, I deliver requirements and release support for enterprise lottery platforms serving regulated operators across the U.S. and Australia. For the Ohio Lottery LIM 2.0 conversion, I owned requirements as the sole Business Analyst across 12 functional modules and drove delivery through 8+ controlled releases.
I coordinate release work in Jira and align customer, product, development, and QA teams through a centralized SharePoint review process. I’ve also documented end-to-end workflows and resolved stakeholder review comments.
On NT Keno and FlexSys Lottery Management Platform, I supported implementation and release activities, including requirements validation, API testing, SQL-based reconciliation, and migration testing. Earlier, as an Identity & Access Management Intern at TechRays Consulting Pvt. Ltd., I gathered IAM requirements and improved page-rendering performance through web-loader optimization.
