Open to opportunities

Arnav Jain

@arnavjain

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Data scientist and analyst skilled in SQL, Python, Tableau, and production application support.

United States

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What I'm looking for

I seek a data role combining technical analysis and stakeholder communication, with opportunities to build dashboards, automate workflows, and improve system reliability.

I am a data-focused professional with hands-on experience in application support, data analysis, and product-focused analytics, driven to translate data into actionable business outcomes. At Citibank I resolved 200+ monthly incidents, supported 15 mission-critical applications, and used SQL, Autosys, and Tableau to reduce resolution times and downtime.

My internship and project work spans developing Tableau dashboards, cleaning and analyzing SQL datasets, and building financial and adoption models that informed executive decisions and investor pitches. I founded and developed a mobile app and e-commerce site, built Python pipelines using the Instagram Graph API, and maintained customer-facing HTML/SQL pages.

I emphasize reliability, automation, and clear reporting—authoring support artifacts, structuring large SQL databases, and delivering cross-functional insights that improve planning and operational efficiency. I seek roles where I can combine technical data skills with stakeholder communication to drive measurable impact.

Experience

Work history, roles, and key accomplishments

Application Support Analyst

Citibank

Jun 2024 - May 2025 (11 months)

Resolved 200+ monthly ServiceNow incidents with SLA adherence for 1,000+ clients, reducing issue resolution time by 15% and preserving stability of 15 mission-critical applications through health checks and zero-downtime deployments.

ServiceNow SQL Hadoop Tableau)Incident Management Root Cause Analysis Tableau

Founder & Developer

Status Free Co.

Apr 2020 - May 2024 (4 years 1 month)

Founded and managed a mobile app and e-commerce site generating $5,000 revenue and 1,000+ downloads; built a Python pipeline using the Instagram Graph API to collect and deduplicate 1,200+ hashtag leads.

Python Instagram Graph API HTML SQL E Commerce Web Development Ecommerce

Data Analyst Intern

Xylem

May 2023 - Aug 2023 (3 months)

Cleaned and analyzed SQL datasets to track 15 KPIs and developed five Tableau dashboards that enabled cross-functional leaders to monitor project progress in real time and inform executive decisions.

SQL Tableau)Data Cleaning KPI Tracking Data Visualization Dashboards Agile Tableau

Operations Analyst Intern

Eats2Seats

May 2022 - Aug 2022 (3 months)

Designed and maintained a SQL database of 500 potential partners to support outreach and partnerships across major league arenas and universities.

SQL Database Management Data Entry CRM Operations Support

Business Analyst Intern

QUVI

May 2022 - Aug 2022 (3 months)

Conducted market research and analyzed survey data from 1,000 students to refine product-market fit and pricing, and built financial models projecting 25% cost savings that strengthened investor pitches.

Market Research Tableau)Survey Analysis Financial Modeling Pricing Strategy Jira Agile Excel Tableau

Research Assistant

UNC Kenan-Flagler

May 2021 - Sep 2021 (4 months)

Structured SQL databases of 10,000 records to streamline research workflows and accelerate analysis for faculty projects.

SQL Database Design Data Cleaning Data Management Python

Education

Degrees, certifications, and relevant coursework

University of Virginia

Master of Science, Data Science

Pursuing M.S. in Data Science with coursework in Machine Learning, Data Engineering, Time Series Econometrics, Risk Analysis, and Data Visualization; expected graduation Aug 2026.