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Armagan Alicikoglu

@armaganalicikoglu

AI workflow builder at pingtheguy who automated quotation drafting from customer enquiries and historical pricing.

Turkey
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At pingtheguy, I build custom AI workflows for repetitive business tasks, using the tools already in place and keeping systems running after launch. I delivered a quotation workflow priced from past offers and a tracker that starts a purchase request before stock runs out.

At Tari Labs, I provided technical support for the product from launch onward, triaging app and product issues and connecting users with the core engineering team. I also managed Discord and Telegram support queues in a remote, async environment.

I translate technical crypto and DAO content from English to Turkish for ShapeShift DAO and localize its decentralized exchange web and mobile app. I also build AI and automation projects, including a tool-life tracking system for CNC machines and published iOS apps Duebook and Motoyra.

Experience

Work history, roles, and key accomplishments

SD
Current

Translator

ShapeShift DAO

Nov 2022 - Present (3 years 11 months)

Provided English to Turkish technical translation for crypto, blockchain, and DAO content, and localized the decentralized exchange app for Turkish users.

TL

Customer Support Specialist

Tari Labs

May 2024 - May 2026 (2 years)

Provided technical support for the product from launch, triaging and resolving app issues and acting as a bridge between users and engineering. Managed Discord and Telegram support queues in a remote, async environment.

BA

Translator

BanklessDAO

Jan 2023 - Aug 2023 (7 months)

Translated DAO and Web3 content from English to Turkish for Turkish-speaking members.

CP

Customer Support Specialist

Confidential Web3 Project

Jan 2022 - Oct 2022 (9 months)

Provided customer support for users of a Web3 product, resolving product and account issues and escalating technical cases to the development team.

SE

Personal Fitness Trainer

Self Employed

Jan 1998 - Dec 2020 (22 years 11 months)

Provided one-on-one and group personal training programs, client coaching, long-term transformation programs, nutrition counseling, and motivation support.

Education

Degrees, certifications, and relevant coursework

Yildiz Technical University logoYU

Yildiz Technical University

Associate's Degree, Audio Design

1998 - 2000

Completed a two-year Associate's Degree program in Audio Design with selective admission.

HubSpot Academy logoHA

HubSpot Academy

Service Hub Software Certified, Service Hub Software

Earned the Service Hub Software certification from HubSpot Academy in May 2026.

Anthropic logoAN

Anthropic

Claude Code in Action, Claude Code

Completed the Claude Code in Action certification from Anthropic in May 2026.

AN

Anthropic

AI Fluency: Framework & Foundations, AI Fluency

Completed the AI Fluency: Framework & Foundations certification from Anthropic in May 2026.

Anthropic logoAN

Anthropic

Building with the Claude API, Claude API

Completed the Building with the Claude API certification from Anthropic in May 2026.

Athletics and Fitness Association of America logoAA

Athletics and Fitness Association of America

Personal Fitness Trainer, Personal Fitness Training

Earned the Personal Fitness Trainer certification from AFAA in June 2000.

EuropeActive logoEU

EuropeActive

EREPS Personal Fitness Trainer (EQF Level 6), Personal Fitness Training

Earned the EREPS Personal Fitness Trainer certification (EQF Level 6) from EuropeActive in February 2009.

American Council on Exercise logoAE

American Council on Exercise

Personal Fitness Trainer & Health Coach, Personal Fitness Training & Health Coaching

Earned the Personal Fitness Trainer & Health Coach certification with Medical Exercise Specialization from ACE in May 2013.

Tech stack

Software and tools used professionally

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