Arjun J
@arjunj
Experienced HR professional with expertise in data analytics and content moderation.
What I'm looking for
As a dedicated HR professional with a strong background in data analytics, I bring a unique combination of skills to the table. My experience at Amazon and ByteDance has honed my ability to manage HR-related inquiries and ensure compliance with policies, while my proficiency in data analytics tools like SQL, Excel, and Tableau allows me to drive data-driven decisions.
In my current role as a Senior Associate at Amazon, I have consistently met and exceeded performance goals, demonstrating my commitment to efficiency and accuracy. My previous role at ByteDance allowed me to develop a passion for content moderation and policy compliance, where I successfully handled high volumes of user-generated content and improved overall user satisfaction.
With a strong educational foundation in Computer Science Engineering and a keen interest in data analytics, I am eager to leverage my technical and interpersonal skills to contribute to a dynamic organization. My ability to balance process adherence with employee needs, along with my sound judgment in handling sensitive information, makes me a reliable and effective professional in any setting.
Experience
Work history, roles, and key accomplishments
Senior Associate MHLS
Amazon Development Centre India Pvt. Ltd
Jul 2024 - Jul 2024 (0 months)
Managed inbound and outbound calls and chats from Amazon employees, addressing HR-related inquiries. Provided clear responses about HR policies and maintained service levels for HR services. Demonstrated integrity in handling sensitive employee information and took ownership of query resolution.
Content Reviewer
Amazon Development Centre India Pvt. Ltd
Jul 2022 - Jan 2023 (6 months)
Conducted quality control assessments on user-generated advertisements, ensuring compliance with policies and cultural standards. Evaluated ads with a high precision rate and handled escalations effectively while participating in process calibration sessions.
Content Reviewer
ByteDance (India) Technology Private Limited
Feb 2019 - Feb 2022 (3 years)
Ensured compliance with local policies through daily content quality control. Managed user complaints with a high resolution rate and optimized workflow through data analysis. Recognized for exceptional performance and actively trained new hires.
Education
Degrees, certifications, and relevant coursework
Marian Engineering College
Bachelor of Technology, Computer Science Engineering
Loyola School
12th Grade, Higher Secondary Certificate
Sarvodaya Vidyalaya
10th Grade, Indian Certificate of Secondary Education
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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