Arjit shrivastava
@arjitshrivastava
I coordinate Agile IT delivery, improving SLA performance, reducing escalations, and aligning cross-functional teams.
IndiaWhat I'm looking for
At Intersoft KK India, I coordinate Agile sprint delivery across developers, QA teams, and business stakeholders, using JIRA and Confluence to remove blockers, improve processes, and report delivery KPIs.
Previously at Total IT Global, I managed IT service delivery projects that achieved 99% SLA compliance, reduced customer escalations by 80%, lowered operational costs by 15%, and transitioned 10 new projects.
Experience
Work history, roles, and key accomplishments
IT Project Coordinator
Intersoft KK India Pvt. Ltd.
May 2024 - Present (2 years 4 months)
Coordinate Agile sprint activities including planning, stand-ups, reviews, and retrospectives. Partner with developers, QA teams, and business stakeholders to track progress and remove blockers using JIRA and Confluence.
Senior Executive Delivery
Total IT Global
Jul 2021 - May 2024 (2 years 10 months)
Managed multiple IT service delivery projects with 99% SLA compliance and 80% reduction in customer escalations. Supported Agile transformation initiatives and streamlined workflows to reduce operational costs by 15%.
Education
Degrees, certifications, and relevant coursework
RustamJi Institute of Technology
Bachelor of Technology, Technology
Bachelor of Technology degree from RustamJi Institute of Technology.
Vivekanand Higher Secondary School
Higher Secondary, General Studies
Higher secondary education from Vivekanand Higher Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Arjit?
You can contact Arjit and 90k+ other talented remote workers on Himalayas.
Message ArjitGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
