Arianna Ceccarello
@ariannaceccarello
Creative content curator with a focus on user experience optimization.
What I'm looking for
I am a results-driven Senior Content Curator with over five years of experience in optimizing user experiences and enhancing team performance. My journey has been marked by a commitment to coaching and mentoring colleagues, which has significantly improved our KPIs. I thrive in dynamic environments where I can leverage my innovative problem-solving skills to streamline workflows and enhance time management.
Throughout my career, I have successfully managed over a thousand shadowing sessions for new hires and existing agents, ensuring they are well-equipped to meet the demands of the French Market. My dedication to quality is evident in my achievement of maintaining 100% quality and productivity while leading the launch of an overseas team. I take pride in being the point of contact for my team, where I review outputs to ensure compliance with policies and quality standards, ultimately driving our success.
Experience
Work history, roles, and key accomplishments
Senior Content Curator
Not Specified
Jan 2018 - Dec 2022 (4 years 11 months)
Led a team in optimizing content quality and productivity for the French Market, managing over a thousand shadowing sessions for new hires. Achieved 100% quality and became the point of contact for the team, while also launching an overseas team for the English Market.
Assistant Restaurant Manager
International Restaurant
Mar 2016 - Sep 2017 (1 year 6 months)
Managed daily operations and staff in a busy restaurant environment, ensuring high levels of customer satisfaction and efficient service.
Administrative Receptionist
T&D Water Technologies and Development
May 2013 - Jan 2016 (2 years 8 months)
Provided administrative support, managed communication, and coordinated schedules to ensure smooth office operations.
Export Sales Agent
ANDREA DEL VECCHIO SRL
Jan 2011 - Jan 2013 (1 year 11 months)
Facilitated international sales and client relationships in the high fashion industry, contributing to revenue growth and market expansion.
Loan Officer Assistant
Nephis SRL
Sep 2008 - Jan 2010 (1 year 4 months)
Assisted loan officers in processing applications and managing client communications to ensure timely loan approvals.
Receptionist
Michael Fallowfield, Netherwood Hotel
Aug 2007 - Aug 2008 (1 year)
Managed front desk operations, providing exceptional service to guests and handling inquiries efficiently.
Front of House Coordinator
L’albero Restaurant
Jan 2007 - Aug 2007 (7 months)
Coordinated front of house activities, ensuring a seamless dining experience for guests and managing staff.
Construction Site Coordinator (Internship)
Not Specified
Jan 2006 - Jan 2006 (0 months)
Assisted in coordinating construction site activities, ensuring compliance with safety regulations and project timelines.
Education
Degrees, certifications, and relevant coursework
Giovanni Valle
High School Diploma, Tourism
2002 - 2006
Completed a High School Diploma with a focus on Tourism, gaining foundational knowledge in the tourism industry and customer service.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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