At Nagarro, I lead Data & Analytics engagements as the primary interface between enterprise clients and cross-functional delivery teams. I govern program objectives, milestones, dependencies, service quality, and measurable outcomes.
I've achieved 98%–100% KPI adherence and a 4.5/5 NPS by closely managing performance, benefits realization, delivery commitments, and stakeholder expectations. I also improved resource utilization and capacity management by 35% through a shared-services operating model.
Previously at InfoCepts and Tata Consultancy Services, I owned managed-services and shared-services programs, including P&L, budgets, risks, quality, roadmaps, and multi-project delivery. I improved on-time delivery by 20%+, reduced pipeline execution time by 40%, and managed USD 5M–7M portfolio financials while leading teams of 75–80 consultants.
Across banking, insurance, life sciences, healthcare, and manufacturing, I've delivered data warehousing, analytics, reporting migration, and BI programs. I bring 18+ years of program leadership across Agile, Waterfall, and hybrid delivery, backed by PRINCE2 and ITIL v4.
