ARCHANA DEVI

I am an IT operations professional with over four years of experience providing 24x7 infrastructure and batch operations support for overseas financial clients. I have a proven track record managing mission-critical systems, maintaining SLA compliance, and ensuring business continuity.

My strengths include monitoring and managing Control-M job schedules, troubleshooting VMS script failures and Control-M delays, and addressing system alerts via HP OpenView and NetCool. I regularly handled batch job controls and performed database backup monitoring to safeguard data integrity and availability.

I authored and reviewed UNIX Shell scripts to improve automation and operational efficiency, supported weekend change activities, and updated operational run books. I collaborate effectively with cross-functional teams to provide first-level resolution for critical incidents.

I am actively seeking opportunities within IT operations and monitoring teams where I can apply my technical skills, calm problem-solving under pressure, and commitment to continuous improvement.