Anurag JayaramanAJ
Open to opportunities

Anurag Jayaraman

@anuragjayaraman

Technical Program Manager with 8 years of experience in cloud and fintech.

India
Message

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a Program Manager with 8 years of experience leading complex, cross-functional initiatives across cloud, fintech, and DevOps domains. My proven track record in technical program management and customer success operations has been instrumental in driving growth for an Infrastructure-as-Code (IaC) based platform engineering product. I have hands-on experience delivering infrastructure solutions using Terraform, Kubernetes, and GitOps workflows in multi-cloud environments including GCP, AWS, and Azure.

At Facets.cloud, I manage a portfolio of over 20 fully-integrated customers, ensuring continuous stakeholder engagement and driving technical execution for all customers. I lead a team of engineers providing support for Kubernetes workload orchestration and secure multi-tenant infrastructure provisioning. My role as Product Owner involves overseeing customer-facing initiatives and facilitating key Agile ceremonies across multiple engineering teams, ensuring delivery velocity and continuous process refinement.

Previously, I worked as a Technical Writer at Oracle Financial Services, where I created and published comprehensive product documentation. My experience as a Full Stack Developer at Fidelity Investments allowed me to automate cloud migrations and develop and support cloud native applications. I am adept at translating business requirements into effective infrastructure solutions, leveraging agile methodologies and technical documentation to support product growth and adoption.

Experience

Work history, roles, and key accomplishments

FA
Current

Program Manager

Facets.cloud

May 2022 - Present (3 years 2 months)

Managed a portfolio of over 20 integrated customers, driving technical execution and business operations for a total ARR of $1.3 million. Led Customer Success operations, providing L1/L2 support for Kubernetes workload orchestration and secure multi-tenant infrastructure provisioning. Acted as Product Owner for customer-facing initiatives, overseeing 75+ product releases and facilitating Agile cer

OL

Technical Writer 2

Oracle Financial Services Software Ltd.

Mar 2021 - May 2022 (1 year 2 months)

Created and published FCC Studio product documentation, including installation guides, user guides, technical guides, and release notes, by collaborating with product managers and developers. Migrated product documentation from MS Word to Adobe RoboHelp, publishing HTML and PDF guides on Oracle’s public documentation website.

FI

Full Stack Developer

Fidelity Investments

Jul 2017 - Mar 2021 (3 years 8 months)

Automated the migration of 16 distributed applications and 2 databases to AWS cloud using IBM uDeploy and ITEC Jenkins. Designed and developed 12-factor cloud-ready, highly resilient, and decoupled applications to shift critical NAV processing from mainframe to Java-based distributed systems.

Education

Degrees, certifications, and relevant coursework

National Institute of Technology, Trichy logoNT

National Institute of Technology, Trichy

Bachelor of Technology, Electrical and Electronics Engineering

Completed a Bachelor of Technology degree with a focus on Electrical and Electronics Engineering. Gained foundational knowledge in various aspects of electrical systems and electronic circuits.

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