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Anuja Nair

@anujanair

Message

Technical Program Manager driving real-time payments transformation with API, Kafka, and SQL expertise.

Japan

Message

What I'm looking for

I’m looking to lead technical program and PMO delivery in financial services, partnering with engineering and operations to modernize real-time payments (APIs/Kafka/SQL), strengthen governance and operational risk controls, and improve reliability through incident-driven improvements.

I’m a Technical Program Manager and PMO professional with 13+ years of experience delivering large-scale financial services transformation initiatives. I lead cross-functional delivery for payment modernization—covering FedNow and instant payment platforms—while strengthening API integration quality, Kafka event-stream validation, and SQL-based analysis for resilient processing.

Across global banking environments, I manage PMO governance and technical program execution with strong stakeholder alignment, Agile/SDLC delivery, and operational risk controls. I’ve automated reconciliation and remediation workflows to reduce manual operational effort by 40% and overall risk exposure by 30%, and I’ve improved Straight-Through Processing (STP) metrics from 75% to 92% by optimizing transaction processing and incident response.

Experience

Work history, roles, and key accomplishments

Assistant Vice President

J.P. Morgan Chase Pvt Ltd

May 2020 - May 2025 (5 years)

Led FedNow and instant payment platform integration and transformation initiatives, including API risk assessments, PMO governance, and Kafka event-stream validation. Owned incident investigations and technical remediation using SQL and Control-M log analysis to improve production reliability and reduce operational effort and risk exposure.

FedNow Real Time Payments Program & Project Management PMO Kafka Streams Kafka Event Validation SQL Data Analysis ITIL Aligned RCA Transaction Processing

IT Analyst

Tata Consultancy Services Limited

Mar 2012 - May 2020 (8 years 2 months)

Managed high-volume reconciliation operations for APAC banking platforms, including exception management, controls monitoring, and incident analysis to support operational risk reduction. Built SQL stored procedures for data validation, reconciliation, and risk detection, and supported regulated banking application development, migration, and enhancements.

Intellimatch Exception Management Monitoring Data Validation Reconciliations Application Development Migration