Anthony User
@anthonyuser22
I lead high-volume customer service operations and resolve issues in real time.
What I'm looking for
At Jimmy John's, I supervise 5–10 employees per shift while delivering knowledgeable customer service, resolving customer issues, and maintaining accuracy during high-volume operations.
I've supported customers across food service and retail at Jimmy John's and Ingles Markets, handling payments, checkout, order accuracy, documentation, and fast-moving requests with a friendly, solutions-first approach. I also coordinate daily operations, inventory, staff training, and team communication.
I'm pursuing a B.B.A. in Management at Kennesaw State University and bring hands-on troubleshooting ability, including independently diagnosing and rebuilding a car engine. I'm comfortable in person, remotely, or in physically active work environments.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Jimmy John's
Jul 2024 - Present (2 years 2 months)
Supervise 5-10 employees per shift, train staff on customer service and operational procedures, and resolve customer issues in real time. Coordinate daily operations, inventory, and order accuracy while meeting service and performance goals.
Education
Degrees, certifications, and relevant coursework
Kennesaw State University
Bachelor of Business Administration, Management
Pursuing a Bachelor of Business Administration in Management with an expected graduation in May 2027.
South Forsyth High School
High School Diploma, General Studies
Grade: 3.3
Activities and societies: Georgia HOPE Scholarship Recipient; Engineering Pathway Graduate; Varsity Wrestling (2019–2023)
Earned a high school diploma in May 2023 with a GPA of 3.3.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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