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Ansh Kumar

@anshkumar2

Computer operations and audit professional at Ludhiana Steel Rolling Mill, verifying bills and party records and maintaining audit reports in Excel.

India

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What I'm looking for

I'm looking for roles in Computer Operations, Operations Supervision, Audit & Control, and related back-office functions.

At Ludhiana Steel Rolling Mill, I checked documents and bills, verified party details and GSTIN information, and maintained party records in Tally Prime. I also prepared audit reports and records in Excel.

At ICCS, I supervised day-to-day computer-based operations for a 20-member team, managed schedules, and audited customer calls for quality and process adherence.

As a Customer Care Executive at ICCS, I registered and managed complaints through computer-based systems and maintained customer records while following company procedures.

I also supported customer product selection and optical sales at Dr. Preet Eye Centre – Opticals. My experience includes computer operations, audit and verification, reporting, and back-office work.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

ICCS

Registered and managed customer complaints through computer-based systems, maintained accurate records, and provided solutions following company procedures.

Customer Service Complaint Management Record keeping Computer Operation

Senior Customer Care Executive

ICCS

Supervised day-to-day computer-based operations for a 20-member team, managed shifts and schedules, and audited customer calls for quality and process adherence.

Team Supervision Call Auditing Quality monitoring Shift Management Computer Operation

Internal Auditor

Ludhiana Steel Rolling Mill

Checked documents and bills for accuracy and completeness, verified party details and GSTIN information, and maintained party records in Tally Prime. Prepared audit reports and maintained audit records in Excel.

Document Verification Tally Prime Excel Audit Reporting GST Verification