Open to opportunities

An Pham

@anpham

Message

Test Engineer automating systems with Python, Bash, and root-cause-driven reliability.

United States

Message

What I'm looking for

I’m looking for a role where I can automate, debug, and provision systems—using root-cause insights to prevent incidents—while collaborating cross-functionally to continuously improve reliability and quality.

I’m a Test Engineer who improves system reliability through automation and disciplined troubleshooting. At Quanta, I used Bash, Python, and Ansible to automate tasks, debug issues, provision environments, and manage configurations—then drove root cause analysis for critical production incidents, cutting system downtime by 25% over six months.

I also bring a strong operational mindset from security and management roles. I’ve coordinated with cross-functional teams, led scheduling and performance during rapid growth, and worked directly with stakeholders to meet deadlines and improve processes—so I can communicate clearly and deliver dependable outcomes in high-pressure environments.

Experience

Work history, roles, and key accomplishments

Current

Security Specialist

Current

Pure Nightclub

Oct 2019 - Present (6 years 8 months)

Strategically negotiated deals and leases with customers, calculating financial requirements prior to approval from dealership and F&I managers. Coordinated with service, parts, and detailing teams to ensure client satisfaction after sale.

Deal Closing Lease Administration Customer Satisfaction Cross functional Coordination Sales Support

Test Engineer

Quanta

Jul 2023 - Mar 2025 (1 year 8 months)

Automated tasks, debugging, provisioning, and configuration management using Bash, Python, and Ansible, improving system reliability and streamlining IT operations. Performed root cause analysis for critical production incidents and implemented preventive measures that decreased system downtime by 25% over six months.

BASH Python Ansible Debugging Provisioning Configuration Management Root Cause Analysis Incident Management IT Automation

Sales Associate

BMW

Apr 2022 - Jan 2023 (9 months)

Negotiated customer deals and leases and calculated required financial figures ahead of approval from dealership and F&I leadership. Coordinated with service, parts, and detailing to maintain client satisfaction post-sale.

Negotiation Leasing Financial Analysis Customer Relationship Management Deal Processing Customer Satisfaction

Watch Commander

SIS

May 2017 - Oct 2019 (2 years 5 months)

Managed shift supervisors and on-duty specialists to maintain base security, operational readiness, and client satisfaction. Managed scheduling and the invoice team to accommodate a 450% increase in team size and requests, and led candidate interviews to identify high-potential talent for promotion.

Scheduling Invoice Management Security Operations Team Supervision Interviewing Operational Readiness

Security Supervisor

Landmark Security

May 2014 - Dec 2017 (3 years 7 months)

Provided crowd control and supported police, fire, and EMS during on-site emergencies to help ensure safe outcomes. Maintained a focus on client satisfaction while responding to urgent situations.

Crowd Control Emergency Response Safety Operations Police EMS Coordination

Studio Manager

Perfect Studio

Jan 2010 - Feb 2014 (4 years 1 month)

Created a welcoming experience for a variety of clients to drive customer satisfaction. Collected client feedback on photographs and incorporated it into the selection, upload, and retouching workflow to maintain consistently high-quality images.

Customer Service Client Management Feedback Photo Retouching Quality Assurance