Anoop Augustine

Oversaw new onboardings, periodic reviews, and trigger review cases. Managed and mentored a geographically distributed team, ensuring seamless collaboration and conducted quality control checks to ensure case accuracy and regulatory compliance. Served as primary client contact, managed priorities, and ensured clear communication.

Ensured the completeness and accuracy of records by conducting thorough quality control checks and informed KYC analysts about uncovered risks, collaborating to mitigate risks and ensure compliance with Anti-Money Laundering (AML) regulations. Led a team of KYC analysts during JPMorgan's acquisition of another bank's customer base, managing a project to onboard 5,000 clients in 3 months with a tea

Contributed to KYC onboarding, periodic reviews, and ad-hoc tasks. Trained new joiners and upskilled junior team members as an SME and assisted manager with allocation management based on complexity, resources, and SLA. Assisted manager in tracking stakeholder data, including pending KYC docs, quality metrics, and daily production management reports.

Managed a team of 5, overseeing resource planning, work allocation, productivity & quality. Performed final quality approvals, provided feedback and training to the team members. Managed end-to-end KYC files for a US bank, covering various client types, and drove internal meetings to boost team production.

Performed KYC checks on Standard Chartered Bank’s clients, ensuring high-quality submissions and team training. Coordinated with stakeholders and provided management with daily production and monthly quality reports.

Processed end-to-end KYC records for various client types, including financial institutions, corporates, trusts, and government entities. Handled adverse news, sanctions, PEPs, and complex ownerships.

Activities and societies: Represented college and won 2nd place at a national level intercollegiate Management fest.

Completed a Post Graduate Diploma in Business Management with dual specialization in Operations and Marketing. Actively participated in intercollegiate events, securing second place at a national level management fest.

Activities and societies: Lead a team of 13 members to win overall runners up at the annual intra-college management fest.

Obtained a Bachelor of Business Management with a specialization in Marketing. Led a team of 13 members to achieve overall runners-up at the annual intra-college management fest.