AK
Open to opportunities

Ann Kamau

@annkamau2

Self-motivated professional passionate about customer service excellence.

Kenya
Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a self-motivated individual with a passion for delivering excellent customer service and ensuring the client is at the heart of everything I do. My strong communication, conflict management, and negotiation skills have enabled me to build effective working relationships and foster a positive team environment. I am committed to community service and strive to contribute towards the betterment of my country, Kenya.

With a Diploma in Pharmaceutical Technology and currently pursuing a Bachelor's Degree in Procurement and Logistics, I have gained extensive experience in various pharmacy settings. My roles have included upselling, stock management, and patient counseling, where I ensure compliance with storage protocols and maintain high standards of service. I am dedicated to continuous learning and professional development, always aiming to uphold high personal and professional standards.

Experience

Work history, roles, and key accomplishments

RH

Pharmaceutical Technologist

Radiant Hospital

Jul 2021 - Present (4 years)

Interpreted and dispensed prescriptions accurately, ensuring patient safety. Managed stock ordering and inventory, and maintained meticulous records of over-the-counter prescriptions.

TP

Pharmaceutical Technologist

Trivam Pharmacy

Oct 2020 - Present (4 years 9 months)

Managed medication ordering and inventory, ensuring efficient stock rotation. Provided excellent customer service and follow-up, and maintained accurate prescription records.

MP

Pharmaceutical Technologist

Medipro Pharmacy

May 2020 - Present (5 years 2 months)

Interpreted and dispensed prescriptions accurately to patients. Managed stock and maintained detailed records of all transactions.

KH

Intern - Pharmaceutical Technology

Kenyatta National Hospital

Aug 2019 - Present (5 years 11 months)

Dispensed medications for both adult and pediatric patients, gaining insight into drug procurement processes. Participated in continuous medical education programs and managed inventory reconciliation.

NB

Bookshop Attendant

Njeha Bookshop

Oct 2016 - Present (8 years 9 months)

Developed strong discipline, responsibility, and customer service skills. Assisted customers with book selections and managed sales transactions.

Education

Degrees, certifications, and relevant coursework

KU

KCA University

Bachelor's Degree, Procurement and Logistics

Currently pursuing a Bachelor's Degree in Procurement and Logistics. Developing skills in supply chain management, purchasing, and logistics operations.

NI

Nairobi Technical Training Institute

Diploma, Pharmaceutical Technology

Completed a comprehensive diploma program in pharmaceutical technology. Gained expertise in medication dispensing, stock management, and patient counseling.

KS

Kambui Girls High School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

Achieved a B-grade in the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.

KS

Kahawa Garrison Primary School

Kenya Certificate of Primary Education (KCPE), Primary Education

Completed primary education and obtained the Kenya Certificate of Primary Education. Built foundational knowledge and skills for further studies.

Tech stack

Software and tools used professionally

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Ann Kamau - Pharmacy Assistant - Goodlife Pharmacy | Himalayas