Ann Kamau
@annkamau2
Self-motivated professional passionate about customer service excellence.
What I'm looking for
I am a self-motivated individual with a passion for delivering excellent customer service and ensuring the client is at the heart of everything I do. My strong communication, conflict management, and negotiation skills have enabled me to build effective working relationships and foster a positive team environment. I am committed to community service and strive to contribute towards the betterment of my country, Kenya.
With a Diploma in Pharmaceutical Technology and currently pursuing a Bachelor's Degree in Procurement and Logistics, I have gained extensive experience in various pharmacy settings. My roles have included upselling, stock management, and patient counseling, where I ensure compliance with storage protocols and maintain high standards of service. I am dedicated to continuous learning and professional development, always aiming to uphold high personal and professional standards.
Experience
Work history, roles, and key accomplishments
Pharmacy Assistant
Goodlife Pharmacy
Jan 2023 - Present (2 years 6 months)
Engaged in upselling and cross-selling to clients, enhancing sales performance. Conducted monthly stock taking of medications and prepared daily planners and reports.
Pharmacy Assistant
Aura Pharmacy
Mar 2022 - Present (3 years 4 months)
Ensured high client satisfaction during sales interactions. Managed medication ordering and maintained accurate stock levels.
Pharmaceutical Technologist
Radiant Hospital
Jul 2021 - Present (4 years)
Interpreted and dispensed prescriptions accurately, ensuring patient safety. Managed stock ordering and inventory, and maintained meticulous records of over-the-counter prescriptions.
Pharmaceutical Technologist
Spry Pharmacy
Mar 2021 - Present (4 years 4 months)
Provided patient counseling on medication use, dosage, and potential side effects. Managed medication ordering, stock, record-keeping, and dispensing.
Pharmaceutical Technologist
Trivam Pharmacy
Oct 2020 - Present (4 years 9 months)
Managed medication ordering and inventory, ensuring efficient stock rotation. Provided excellent customer service and follow-up, and maintained accurate prescription records.
Pharmaceutical Technologist
Medipro Pharmacy
May 2020 - Present (5 years 2 months)
Interpreted and dispensed prescriptions accurately to patients. Managed stock and maintained detailed records of all transactions.
Intern - Pharmaceutical Technology
Kenyatta National Hospital
Aug 2019 - Present (5 years 11 months)
Dispensed medications for both adult and pediatric patients, gaining insight into drug procurement processes. Participated in continuous medical education programs and managed inventory reconciliation.
Polling Clerk
General Elections
Aug 2017 - Present (7 years 11 months)
Ensured impartiality and maintained the secrecy of the ballot during the general elections. Conducted voter verification and issued ballot papers.
Call Centre Agent
Ukweli Party
Mar 2017 - Present (8 years 4 months)
Conducted voter follow-up calls and performed data entry to update voter information databases. Provided online support and clarified candidate manifestos to the public.
Bookshop Attendant
Njeha Bookshop
Oct 2016 - Present (8 years 9 months)
Developed strong discipline, responsibility, and customer service skills. Assisted customers with book selections and managed sales transactions.
Education
Degrees, certifications, and relevant coursework
KCA University
Bachelor's Degree, Procurement and Logistics
Currently pursuing a Bachelor's Degree in Procurement and Logistics. Developing skills in supply chain management, purchasing, and logistics operations.
Nairobi Technical Training Institute
Diploma, Pharmaceutical Technology
Completed a comprehensive diploma program in pharmaceutical technology. Gained expertise in medication dispensing, stock management, and patient counseling.
Kambui Girls High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Achieved a B-grade in the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.
Kahawa Garrison Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
Completed primary education and obtained the Kenya Certificate of Primary Education. Built foundational knowledge and skills for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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