I am looking for a Project or Product Management role in a tech-driven company. I aim to leverage my expertise in E-commerce, Operations, and AI automation to drive product growth, optimize workflows, and improve Customer Experience (CX).
Anna Polikarpova
@annapolikarpova
Project Manager focused on Product Development and Customer Experience (CX).
What I'm looking for
I specialize in transforming complex operational workflows into scalable product solutions. I identify business bottlenecks and resolve them through IT development and automation, directly driving growth metrics. At Lamoda, I spearheaded a strategy to enhance service quality, boosting the product rating from 3.8 to 4.77 in just 1.5 months. I managed end-to-end mobile app feature delivery (from PRD to release), implementing data-driven solutions. I also possess expertise in Time-to-Market optimization, having successfully reduced a production cycle from 14 days to just 2 days. I am seeking a role where I can leverage my product mindset to drive business growth and service evolution.
Experience
Work history, roles, and key accomplishments
Project manager
Lamoda - leading Fashion E-commerce in CIS, 17M+ MAU
Jan 2025 - Feb 2026 (1 year 1 month)
- Led a cross-functional initiative to improve service quality, boosting the product rating from 3.8 to 4.77 in just 1.5 months.
- Managed the end-to-end delivery of new features for the mobile app.
- Built an analytics into Power BI.
- Systematized and optimizing over 80% of operational processes.
- Orchestrated a large-scale accreditation program for 100+ employees.
Head Project manager
Mar 2023 - Sep 2024 (1 year 6 months)
Managed a portfolio of 20+ projects simultaneously, ensuring end-to-end delivery within timeline, budget, and quality standards.
- Implemented AI tools into the production workflow, reducing the content processing stage from 14 to 2 days.
- Revamped vendor management processes, decreasing the defect rate from 18% to 7%.
- Coordinated a team of 30 people.
Project manager
Trading Design - Top HoReCa & Retail Engineering firm in Central Asia
Aug 2021 - Feb 2023 (1 year 6 months)
- Managed projects for planning and monitoring sales of over 30,000 product SKUs.
- Conducted market analysis, developed forecasts, and coordinated the launch of new product categories.
- Additionally supervised the organization of large-scale dealer events to strengthen partnerships, including 5+ events with over 200 participants each.
Assistant Project manager
ABI - Leading FMCG & Food Production Holding
Jun 2020 - Jul 2021 (1 year 1 month)
Participated in project planning and execution, analyzed the market for materials and contractors, monitored work progress on construction sites, and managed procurement of required materials.
Education
Degrees, certifications, and relevant coursework
Vladimir State University
Bachelor of Management, Project Managment
2017 - 2021
Activities and societies: Bachelor’s Degree with Honors in Economics and Management. Specialization: Project Management
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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