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@annabeldavid
Dedicated team member with strong communication and customer service skills.
I am a committed team member currently working at NEXT in Northwich, where I excel in communication and collaboration. My role involves ensuring high customer satisfaction through effective verbal and written interactions, as well as maintaining a positive work environment with my colleagues.
In my previous position at Oakmere Wealth Management, I honed my skills in confidentiality and record-keeping, utilizing IT equipment to create digital records. I pride myself on my attention to detail and ability to remain calm under pressure, which has proven essential in managing customer queries and resolving issues efficiently.
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Work history, roles, and key accomplishments
NEXT
Jun 2023 - Present (2 years 5 months)
As a Team Member at NEXT, I effectively communicated with customers and team members to ensure smooth operations. I collaborated with colleagues to achieve common goals while maintaining a positive work environment. I managed customer queries calmly in high-pressure situations and paid meticulous attention to detail in product placement and cash handling.
Oakmere Wealth Management
Jun 2022 - Aug 2022 (2 months)
In my role as a Filing Assistant at Oakmere Wealth Management, I maintained confidentiality and discretion while managing record keeping. I utilized IT equipment to create and manage digital records efficiently.
Degrees, certifications, and relevant coursework
GCSEs and A Levels, General Education
Completed GCSEs and A Levels with a focus on subjects such as English, Maths, History, Geography, and Law, demonstrating a strong foundation in both humanities and sciences.
Software and tools used professionally
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