remote logistics assistant/ Customer relations
AM
Looking for a job
ANKUNDA MOREEN
@ankundamoreen
Customer Relations Executive at FREIGHT FORWARDERS ICD (U)LTD, coordinating customs clearance and cargo updates for clients.
UgandaWhat I'm looking for
At FREIGHT FORWARDERS ICD (U)LTD, I coordinate customer updates on cargo status, customs clearance, and shipment documentation. I work with internal teams, border teams, airlines, and ground handlers to support timely cargo release.
Previously, at COPIA UGANDA LTD- CONTROL TOWER, I oversaw dispatch, tracked deliveries, and handled inbound and reverse logistics. At SPEDAG INTER FREIGHT LTD, I prepared import and export documents and calculated customs duties and taxes.
Experience
Work history, roles, and key accomplishments
FL
Current
Customer Relations Executive
Freight Forwarders ICD (U) Ltd
Jan 2025 - Present (1 year 9 months)
Managed client inquiries, coordinated with commercial and Entebbe teams, tracked cargo, and ensured timely documentation and communication for customs clearance.
WL
Customer Assistant / Till Operator
Woolworths Uganda Limited
Jan 2024 - Dec 2025 (1 year 11 months)
Processed till transactions efficiently, provided customer service, and supported loss prevention and shrinkage control measures.
CL
Logistics Associate
Copia Uganda Ltd
Jan 2022 - Dec 2023 (1 year 11 months)
Oversaw dispatch, inbound and reverse logistics, tracked deliveries, and prepared performance reports for the delivery manager.
SL
Customs Brokerage Executive
Spedag Interfreight Ltd
Jan 2018 - Dec 2020 (2 years 11 months)
Collected and verified customs documents, prepared import/export declarations, and computed duties and taxes. Provided advisory services and addressed queries from URA and clients.
TS
Receptionist
Tuskys Supermarket
Jan 2014 - Dec 2016 (2 years 11 months)
Managed customer correspondence, phone calls, and inquiries, and prepared daily and weekly reports for the branch manager.
Education
Degrees, certifications, and relevant coursework
Makerere University
Bachelor's degree, Transport and Logistics Management
2015 - 2018
Bachelor's degree in Transport and Logistics Management from Makerere University, Kampala, from 2015 to 2018.
Stanford University
Course, Monitoring and Evaluation
2016 - 2016
Completed a course in monitoring and evaluation techniques at Stanford University in 2016.
Makerere University Business School
Project, Military Logistics
2015 - 2015
Participated in a military logistics project at Makerere University Business School in 2015.
KM
Kinaawa High School Mugongo
Uganda Advanced Certificate of Education, General Education
2012 - 2013
Uganda Advanced Certificate of Education from Kinaawa High School Mugongo, 2012 to 2013.
SM
St. John's College Mpigi
Uganda Certificate of Education, General Education
2008 - 2011
Uganda Certificate of Education from St. John's College Mpigi, 2008 to 2011.
Availability
Looking for a job
Location
UgandaAuthorized to work in
Salary expectations
30k+ USD
Interested in hiring ANKUNDA?
You can contact ANKUNDA and 90k+ other talented remote workers on Himalayas.
Message ANKUNDAGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
