Richard Mugagga
@richardmugagga
I coordinate warehouse logistics, dispatch, inventory, and customs operations that improve reliable healthcare supply delivery.
UgandaWhat I'm looking for
At Joint Medical Store, I coordinate warehouse logistics, dispatch, invoicing, transporter payments, and real-time delivery monitoring for medicines and medical equipment supplied to health facilities.
I've improved customer satisfaction through accurate order identification, quality assurance, timely dispatch, customer-query follow-up, and a truck-loading process that maximizes drivers' time. As a Warehouse Assistant, I filled a 150,000,000 order in one day without a quality or service-related complaint and maintained inventory through stock counts, movement reports, and organized staging areas.
Earlier at Uganda Revenue Authority, I supported international trade and revenue collection through customs operations, audits, compliance investigations, anti-smuggling work, and customer service. I'm looking to manage multiple projects, lead a bigger team, and contribute to an institution that offers genuine progression.
Experience
Work history, roles, and key accomplishments
Logistics Assistant
Joint Medical Store
Mar 2022 - Present (4 years 5 months)
Provided administrative and logistics assistance to the warehouse by coordinating daily operations, achieving high customer satisfaction through identification, dispatch, and quality assurance of goods. Verified invoices and packaging lists, dispatched orders in a timely manner using IFS, and monitored vehicle deliveries to ensure timely delivery of medicines.
Warehouse Assistant
Joint Medical Store
May 2021 - Feb 2022 (9 months)
Processed, organized, and stored inventory to ensure safe and fast delivery of goods. Successfully filled an order worth 150,000,000 in one day without complaints, verified documents, consolidated picked orders, and conducted weekly stock counts and reports.
District Supervisor Operations
Under the Net Campaign, Ministry of Health
Nov 2020 - Dec 2020 (1 month)
Supervised operations for a health campaign, likely coordinating field activities and ensuring effective implementation.
Customs Officer
Uganda Revenue Authority
Aug 2011 - Jan 2017 (5 years 5 months)
Facilitated international trade and revenue collection by implementing customs operations and providing support to clients. Conducted internal audits for Quality Management System Procedures, analyzed documents for tax compliance, prevented importation of prohibited goods, and carried out investigations on illicit trade.
Operations Manager
Tesim Events Company Ltd
Jan 2007 - May 2011 (4 years 4 months)
Managed operations for an events company, overseeing event logistics and coordination.
Education
Degrees, certifications, and relevant coursework
Association of Business Managers and Administrators UK
Diploma, Human Resource and Business Administration
2010 - 2010
Completed a Diploma in Human Resource and Business Administration Level 1.
Kyambogo University
Bachelor of Guidance and Counselling, Guidance and Counselling
2005 - 2005
Earned a Bachelor of Guidance and Counselling degree.
Uganda Martyrs Senior Secondary School Namugongo
Uganda Advanced Certificate of Education, General Education
2005 - 2005
Completed the Uganda Advanced Certificate of Education.
Uganda Martyrs Senior Secondary School Namugongo
Uganda Certificate in Education, General Education
2003 - 2003
Completed the Uganda Certificate in Education.
Najjera Progressive Primary School
Primary Leaving Examinations Certificate, Primary Education
1999 - 1999
Completed the Primary Leaving Examinations Certificate.
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
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