Ankita Kudale

At Mphasis Private Limited, I supported end-to-end US mortgage loan processing, reviewing and verifying borrower documents while maintaining accurate mortgage records.

I coordinated with underwriters, loan officers, and vendors to clear loan conditions, update loan statuses, and meet turnaround-time targets consistently. I also handle loan status inquiries, billing and due-date issues, and customer escalations with a focus on clear communication and lender-policy compliance.

My background includes customer support for US loan processes in Property and Casualty, where I explain complex loan terms and use loan origination systems and contact-center practices to support customer satisfaction and operational efficiency.

I also built a machine-learning crop prediction system that helps farmers identify suitable crops using factors such as previous crops, soil content, and weather conditions.