Ankita Chowdhury

I am an analytic and process-oriented analyst with a strong data analysis and content creation foundation. My experience includes working as a Machine Learning Data Associate at Amazon, I excel at providing accurate and efficient data labeling for machine learning projects. I consistently maintain a 98-100% accuracy rate, labeling videos at an average speed of 10 seconds each, allowing me to process up to 1500 videos in a typical workday. I use various analytics tools and methodologies to furnish insights that drive data-driven decision-making.

In my previous role as an Academic Specialist at BYJUS, I developed innovative teaching strategies and engaging learning materials, focusing on subjects like Physics, Chemistry, and Biology.

My educational background, including a Master's in Zoology and a Master's in Computer Science, complements my technical skills in programming languages such as SQL and Python, as well as data visualization tools like Power BI. My skills are further enhanced by certifications in communication, helpdesk ticketing tools (including Zendesk), customer experience management, data analysis, and CRM platforms like Salesforce. This diverse skillset makes me a well-rounded candidate for customer service roles I am committed to continuous learning and personal growth, always motivated to excel in the industry.