Anita Oluchi Obiagwu
@anitaoluchiobiagwu
Multifaceted healthcare and customer-service professional with strong communication and leadership skills.
NigeriaWhat I'm looking for
I am a dedicated healthcare and customer-service professional with hands-on experience across clinical support, front-line service, and production environments. I hold a National Diploma in Science Laboratory Technology and am pursuing a Higher National Diploma in Microbiology.
My background includes roles as a physiotherapist, customer service representative, secretary, production staff, and front-liner/cashier, where I developed strong communication, administrative, and operational skills. I consistently implemented process improvements and ensured quality and accuracy in daily tasks.
I bring proven leadership and teamwork capabilities, effective critical thinking, and versatility with computer tools to support efficient operations. I have experience designing patient treatment plans, managing customer interactions, and coordinating schedules and records.
I am reliable, eager to learn, and focused on delivering excellent patient care and customer experiences while contributing to organizational goals.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Snappy Exchange
Jan 2022 - Dec 2024 (2 years 11 months)
Managed customer interactions across channels, resolved inquiries and processed orders while maintaining account records and identifying upsell opportunities.
Physiotherapist
Sensory Care
Jan 2021 - Dec 2022 (1 year 11 months)
Evaluated patients' physical conditions and designed personalized treatment plans, guiding exercises to restore mobility and function post-injury or illness.
Front Liner / Cashier
Bukka Hut Restaurant
Jan 2018 - Dec 2021 (3 years 11 months)
Managed front-line customer service and cashier duties, processed transactions accurately, and coordinated with kitchen staff to ensure timely order fulfillment and customer satisfaction.
Production Staff
OK Food Production
Jan 2017 - Dec 2018 (1 year 11 months)
Operated production machinery and participated in manufacturing and packaging while ensuring quality checks and collaborating with team to meet production targets.
Secretary
Oluwaga Hospital
Jan 2016 - Dec 2017 (1 year 11 months)
Served as primary point of contact managing communications and inquiries, scheduled appointments and maintained organized records to support efficient hospital operations.
Education
Degrees, certifications, and relevant coursework
YTYaba College of Technology
National Diploma / Higher National Diploma, Microbiology
2019 -
Completed a National Diploma in Science Laboratory Technology from 2019 to 2022 and progressed to a Higher National Diploma in Microbiology (in view).
Central School Ogboko
First School Leaving Certificate, Primary Education
2006 - 2016
Completed primary education and obtained the First School Leaving Certificate.
Excel International Group School
Senior School Certificate Examination, General Secondary Education
2011 - 2016
Attended senior secondary school and obtained the Senior School Certificate Examination between 2011 and 2016.
Availability
Location
NigeriaAuthorized to work in
Job categories
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