Open to opportunities

Anita Iwu

@anitaiwu

I lead credit-union operations transformation through workflow automation, requirements, controls, and measurable process improvements.

Canada

Message

What I'm looking for

I'm looking to lead operations transformation where I can turn complex financial-services workflows into measurable improvements through automation, strong controls, clear requirements, and collaborative delivery.

At Integris, I lead post-merger Deposit Operations and shared-services transformation across 32 branches, mapping 45+ workflows and building business cases for 18 automation opportunities. My work has contributed to a 31% reduction in cycle time, 28% fewer manual touches, and 22% less rework in prioritized workflows.

I've spent 13+ years improving credit-union, banking, government, and technology-enabled operations with Alberta Central, CGI, DUCA Financial Services Credit Union, and Alberta Health. I translate operational needs into requirements, user stories, controls, UAT, and change plans, connecting operations, technology, data, risk, compliance, and executive teams.

Experience

Work history, roles, and key accomplishments

Current

Principal Business Analyst

Current

Integris

Sep 2025 - Present (1 year)

Lead current-state discovery and future-state design for post-merger Deposit Operations and shared-services workflows across a 32-branch organization serving 110,000+ members. Facilitated 60+ discovery sessions, mapped 45+ workflows, and established KPI baselines for 18 automation opportunities.