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Anies Yolanda

@aniesyolanda

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I maintain accurate healthcare master data and deliver customer care, content, and data annotation work.

Indonesia

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What I'm looking for

I'm interested in customer care, social media content creation, data annotation, and content review roles where I can adapt quickly, learn new things, and contribute accurate, high-quality work.

At Veeva Systems, I manage healthcare provider and organization master data in Veeva Network, validating, standardizing, and updating records against data governance and quality standards.

I investigate discrepancies, cleanse data, detect duplicates, and match records using trusted sources and business rules while meeting high-volume quality and productivity KPIs.

Previously at KJP Group, I handled customer complaints and service questions, responded to social media messages, created weekly Instagram content, and supported promotional materials and client outreach.

I also founded Rumah Deindra, producing and selling modest hijabs and clothing, and have completed freelance text annotation, sentiment analysis, and content review work for THOTH AI.

Experience

Work history, roles, and key accomplishments

Public Relation / Customer Care

KJP Group

Jun 2021 - Jan 2023 (1 year 7 months)

Handled customer complaints and inquiries, managed social media platforms, created weekly content, and supported service promotion and client acquisition.

Customer Service Social Media Management Content Creation Marketing Communication Skills

Founder & CEO

Rumah Deindra

Mar 2014 - Aug 2019 (5 years 5 months)

Founded and led a modest hijab and clothing brand. Managed design, production, and sales both online and offline.

entrepreneurship Product Development Sales Social Media Fashion Design

Personal Assistant to CEO

PT. Sarana Dakwah Mulia

Jan 2012 - Feb 2015 (3 years 1 month)

Assisted the CEO with communications, meeting preparation, and travel arrangements. Screened calls and emails, prepared agendas, and transcribed correspondence.

Communication Skills Meeting Coordination Travel Arrangements PowerPoint Email Management

Data Annotator & Content Reviewer

THOTH AI

Performed text data annotation and labeling, conducted sentiment analysis, and reviewed content for quality and accuracy. Followed strict guidelines and met performance metrics.

Data Annotation Sentiment Analysis Content Review Quality Assurance Attention To Detail

Data Steward

Veeva Systems

Managed and maintained healthcare provider and organization master data within the Veeva Network platform. Performed data cleansing, duplicate detection, and record matching to ensure data accuracy and integrity.

Data Management Data Governance Data Cleaning Duplicate detection Data Matching Veeva Network Quality Assurance