At UrBox - Digital Rewards & Loyalty Solution, I developed and continuously enhanced the BD team's Technical Competency Framework, aligning it with organizational growth targets. I also migrated the full onboarding roadmap to a tracked digital format using an LMS and Knowledge AI platforms.
I used AI tools to streamline instructional design and increase training output, and designed and facilitated sessions on sector understanding and pitching. At JobHopin, I designed and delivered training for new hires, sales teams, and headhunters, while supporting e-learning and quality assurance.
